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Beth Israel Lahey Health

Integrated health system delivering care, education

Emergency Department Technician

Full-Time
$19.50 - $26.24/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Entry
Milton, MA, USA
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A high school diploma or GED is required.
  • Basic Life Support certification from the American Heart Association is required.
  • Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, or PowerPoint, is required.
  • All staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Prioritize and complete responsibilities delegated by nurses and physicians, maintaining a calm and professional demeanor in a fast-paced, highly demanding environment.
  • Perform duties including electrocardiograms, phlebotomy, wound care, splinting, crutch walking, and activities of daily living; assist providers in delivering care; support patients with physical and psychological limitations; and transport patients and specimens.
  • Perform phlebotomy, specimen collection, and point-of-service laboratory testing according to protocol and quality-control standards; communicate results to appropriate staff and document them in the medical record.
  • Maintain supply inventory for daily operations, stock supplies, linen, or office goods, and ensure used equipment is cleaned appropriately and ready for the next patient.
Desired Qualifications
  • EMT, Paramedic, Certified Nursing Assistant, or Medical Assistant training is preferred.
  • Nursing students who have completed one clinical rotation, or candidates with other direct patient-care experience, are preferred.
  • One to three years of related work experience is preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.