M

Motorola Solutions

Builds communications and security technology

Field Engineer - Emergency Call Handling

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A high school diploma or GED, or an associate's degree, and a bachelor's degree are required.
  • Legal authorization to work in the United States indefinitely is required; employer work permit sponsorship is unavailable.
  • Three or more years of experience deploying and integrating complex IP products and systems.
  • Experience with cloud platforms and deployment models, such as Azure, AWS, or private cloud environments.
  • Experience troubleshooting cloud-based applications, including connectivity, latency analysis, and identity management such as single sign-on and Active Directory.
  • Experience installing, administering, and troubleshooting server virtualization, specifically VMware ESXi version 6 or later and/or Microsoft Hyper-V 2012 or later.
  • Experience installing, administering, and troubleshooting database servers, specifically Microsoft SQL Server 2008 R2, 2012, or 2016.
  • Experience installing, administering, and troubleshooting Windows Server 2008 R2 and 2012 R2.
  • Experience installing, administering, and troubleshooting Windows 7 and Windows 10 workstation operating systems.
  • Experience installing, administering, and troubleshooting Linux.
  • Experience installing, administering, and troubleshooting network switches.
  • Experience with server and workstation hardware.
  • Ability to exercise judgment in selecting methods and techniques to obtain solutions.
  • Ability to apply critical-thinking skills to solve problems and make decisions.
  • Willingness to travel in excess of 75%.

Responsibilities

  • Configure all supported and assigned Emergency Call Handling solutions, including hybrid cloud and software-as-a-service applications.
  • Perform site verification testing before moving a site into a production environment.
  • Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments.
  • Support customers and channel partners while deploying the Emergency Call Handling solution into a production environment.
  • Document solution changes, including cloud tenant configurations and application programming interface integrations, during project implementation.
  • Ensure installation and quality issues are resolved in a timely and efficient manner.
  • Participate in developing and approving Methods of Procedure for cloud migrations and system upgrades.
  • Participate in pre-contract oral presentations and customer negotiations as required.
  • Maintain subject-matter expertise in emerging cloud-native public safety technologies.

Desired Qualifications

  • A bachelor's degree in Engineering, Information Technology, Software Engineering, or Technology.
  • Relevant cloud certifications, such as AWS Certified Cloud Practitioner or Microsoft Certified: Azure Fundamentals.
  • CompTIA Network+ and Security+ certifications.
  • Experience with Cisco IOS for network switches.
  • Basic knowledge of firewalls and routers, preferably Fortinet FortiGate.
  • Previous experience deploying and integrating public safety applications, and/or in their operations and administration.

About the Company

Motorola Solutions

Builds communications and security technology

Motorola Solutions builds communications and security technology for emergency services, governments and businesses, connecting field teams with control rooms. Its APX radios keep responders in contact, while command center software combines calls, dispatch and incident records. Cameras, access controls and video analytics help organizations monitor buildings and investigate events, alongside body cameras that record work in the field. The company sells devices and network equipment, licenses software, and earns recurring fees from cloud subscriptions, maintenance and managed services. Founded in 1928, Motorola Solutions is headquartered in Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1928

Recently Posted Jobs

Explore more opportunities at Motorola Solutions

See more jobs