Associate Director - Solutions Architect

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Manage a team of Sales Engineers in the Unified Communications team, responsible for designing and delivering advanced solutions to help move the sales process forward and win business. Typically pre-sales-oriented, providing technical expertise and engaging customers and stakeholders over the course of the sales cycle. Will lead, train and motivate your team to effectively develop Verizon differentiated complex solutions (including network, security, strategic
communications and professional services) based on customers'/prospects' business requirements.

• Discovering opportunities for more effective technical support to the sales team.
• Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
• Developing and cultivating relationships with senior management and executive levels.
• Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
• Participating in executive briefings and customer presentations.
• Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
• Ensuring all SA's complete training against assigned curriculum roadmaps in a timely
• Conducting frequent, regular one on one sessions with each SA.
• Addressing performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.
• Consistently sharing successes and expertise across the SA community.
• Engaging with peer organizations to resolve customer issues.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.

What we’re looking for...

• Ensuring Sales Engineers are understanding customer business challenges, goals, and environment to design
  the right package of solutions and services to meet the customer need.
• Tie customer requirements and business outcomes to technology solutions.
• Ensuring the feasibility of the proposed solution with the delivery and product teams.
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products,
  and to provide sales support by building and communicating the value proposition.
• Writing proposals and supporting the contracting process—ensuring that all technical needs along with legal
  and compliance needs are all satisfied.
• Train team members in the customer applications of technologies.
• Lead critical initiatives, coordinate sales solutions activities, and track and report success metrics.
• Making recommendations regarding the hiring, firing, advancement, performance, promotion or any other
  change of status of team members. Assessing employee performance, holding employees accountable, taking
  appropriate corrective actions, and training and providing ongoing direction and feedback to team members.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
• Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.
• Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.
• Knowledge of TOGAF and/or ITIL standards for architecture and delivery.
• Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).

Even better if you have one or more of the following:

• Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP),Microsoft, Tandberg, and/or Polycom.
• Experience in sales or service.
• Experience providing successful project delivery.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $155,000.00 - $270,000.00.