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WNS

Global BPM and analytics services provider

GDS Travel Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • At least a high school graduate.
  • At least 1 year of experience using Global Distribution Systems (GDS).
  • Proficient in using GDS commands to book and manage travel arrangements.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Responsibilities

  • Provide exceptional customer service to travelers.
  • Book flights, hotels, and cars using Global Distribution Systems (GDS).
  • Issue, reissue, and refund flight tickets on GDS.
  • Respond to traveler inquiries and resolve issues efficiently.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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