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A2MAC1

Global benchmarking platform for competitive insights

Workplace IT Engineer - Microsoft 365 & User Support

IT Service Desk & End User SupportPosted on Nov 6
Full-timeMunich, GermanyNo salary listed

About the Job

Requirements

  • Relevant professional experience in Workplace IT or End User Computing.
  • Strong knowledge of Windows, Intune, Entra ID, Active Directory, and Microsoft 365.
  • Strong analytical skills and a structured, solution-oriented approach to technical challenges.
  • Ability to work independently and with a service-oriented approach.
  • Very good English and German language skills.

Responsibilities

  • Provide L1/L2 support for workplace technologies and Microsoft 365.
  • Manage Windows and mobile devices through Microsoft Intune.
  • Manage user accounts and access permissions in Active Directory, Entra ID, and Microsoft 365.
  • Ensure endpoint security and compliance.
  • Support hardware, software, and IT asset management.
  • Contribute to documentation, process automation, and continuous improvement of IT services.

Desired Qualifications

  • French or Chinese language skills.
  • Knowledge of macOS or relevant Microsoft or ITSM certifications.

About the Company

A2MAC1

Global benchmarking platform for competitive insights

A2MAC1 operates as a global benchmarking platform that provides competitive insights and innovation decoding services to a wide range of industries. It uses proprietary technology to decode product developments and innovations, delivering end-to-end benchmarking and data analysis via subscriptions and service fees. The platform helps clients move from reacting to competitors to proactively spotting opportunities and shaping future progress through actionable insights. With 25+ years of experience and a presence in 14 countries and 730+ staff, A2MAC1 differentiates itself through its mature, data-driven approach, broad industry coverage, and an integrated service model that combines technology, benchmarking, and advisory insights to keep clients ahead of the competition.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hary, France
Founded
1997

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