What you’ll be doing:

• The IT Systems Administrator will work in a diverse environment including network operations, internet service providers, data centers (e.g., Amazon, Azure, and climate-controlled, on-prem server rooms). This person will offer a wide range of services based on user support, troubleshooting, design, installation/upgrading, and configuration of operations systems, facilities, network devices, laptops, and mobile devices. This role will work in a team and individually.
• Understand and participate in the design, development, and deployment of basic network configurations, servers, laptops, mobile devices for our end-users including client engagement team (CET), Technology Engineering (TE), Product Management, Human Resource, Finance, and other support services teams.
• Setup and administrate configurations for anything relative to Office 365, OpenDNS, LanSweeper, Exchange and ActiveDirectory.
• Create AP Help Desk Tickets and manage JIRA on the back end.
• Administrate Azure and Office365.
• Support configurations deployment, including software and hardware upgrades on all kinds of networking devices that appear in a network environment including routing protocols, network security, Wi-Fi, VoIP.
• Consistently check manufacturers guidance for upgrades.
• Consistently make recommendations to help improve overall IT functions and solutions for your designated areas.
• Support / administrate system backups.
• Monitor AV/AM, IDS, and logging operations.
• Maintain inventory control.
• Work in a team or alone or both from time to time.

What we look for in you:

• 3-4 years of IT System Administrator experience with minimum 1-2 years of experience in network troubleshooting including VLANs, router setup.
• Bachelors preferred, or Associates Degree or equivalent experience
• Experience with Microsoft Azure IT System Administrator
• Experience with AWS cloud a plus
• Experience with MS Intune
• Use tools such as screwdrivers to install monitor arms, install a hard drive, or to fix a AV unit
• Excellent work organization, self-management, communication, and interpersonal skills
• Value continuous learning, professional growth, and development
• Exceptional problem-solving skills and ability to resolve issues across any of our offices and remote teams.
• Support assigned work streams and projects.
• Like to wear multiple hats and jumps in to get the job done
• Enjoying working with people, team players, flexibility to adapt to new working environment.
• A multitasker with excellent time management skills who can handle tight deadlines.
• Support a global operation that (follow the Sun model)
• Capacity to listen, be curious, display a learning orientation geared towards understanding different perspectives, and the ability to apply these talents when making decisions and working with employees at all levels.