Koru UX Design LLP

Enterprise UX design and frontend development

Senior UX Researcher

UX ResearchConfirmed live in the last 24 hours

Full-timeRemote in India₹1.4M - ₹1.8M

About the Job

Requirements

Have 3–6 years of hands-on UX research experience; internships and academic experience do not qualify.
Have direct experience conducting research for enterprise or B2B products, such as SaaS, healthcare, platforms, or internal tools.
Be comfortable working with US-based users and stakeholders and adapt research communication accordingly.
Demonstrate system-level thinking by mapping workflows, identifying gaps, and untangling complex journeys.
Be able to handle open-ended, ambiguous briefs and initiate and drive the research process.
Be familiar with creating journey maps, service blueprints, or ecosystem maps.

Responsibilities

Own and lead UX research activities across discovery, concept validation, and usability phases.
Plan, conduct, and synthesise user interviews, usability testing, stakeholder interviews, and journey mapping.
Create actionable outputs such as personas, user journeys, service blueprints, and research reports.
Proactively identify users to speak with through clients, internal teams, or customer success.
Translate research insights into product opportunities and design inputs.
Collaborate with UX designers, product managers, and front-end teams throughout the design process.
Help shape the research practice as it scales, including mentoring junior team members when needed.
Identify new research opportunities within existing client engagements to extend project reach.

Desired Qualifications

Experience working in healthcare, automation, or other complex, high-stakes domains.
Exposure to continuous discovery practices alongside product teams.
Comfort engaging with product owners and client stakeholders to shape research direction and priorities.

Sr. UX Researcher (UXR-2-112026)

Koru UX Design LLP · India (Remote) · Full-time · Posted 2026-11-03

Salary: INR 1,400,000–1,800,000

Workplace: remote

Department: Design

Description

About the Company

Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. Our design teams work as an integrated extension of our client’s teams, deeply embedding ourselves into their processes to create seamless, impactful products.

About the Role

We’re looking for a Senior UX Researcher who thrives on complex problem spaces and is comfortable driving research in ambiguity. At Koru, your insights won’t just sit in reports—they’ll directly influence real enterprise products across healthcare, automation, and finance.

You’ll plan and execute end-to-end research studies, work closely with product owners, and help define experiences used by thousands of professionals in the US.

Location: Pune / Remote

Experience: 3–6 years

Type: Full-time

What You’ll Do

Own and lead UX research activities across discovery, concept validation, and usability phases
Plan, conduct, and synthesise user interviews, usability testing, stakeholder interviews, and journey mapping
Create actionable outputs like personas, user journeys, service blueprints, and research reports
Proactively identify users to talk to—whether through clients, internal teams, or customer success
Translate research insights into product opportunities and design inputs
Collaborate with UX designers, product managers, and front-end teams throughout the design process
Help shape our research practice as we scale, including mentoring junior team members when needed
Proactively identify new opportunities for research within existing client engagements to extend project reach

Requirements

What We’re Looking For

3–6 years of hands-on UX research experience (not internships or academic)
Direct experience conducting research for enterprise or B2B products (SaaS, healthcare, platforms, or internal tools)
Comfort working with US-based users and stakeholders, and ability to adapt research communication accordingly
Strong system-level thinking: you can map workflows, identify gaps, and untangle complex journeys
Ability to handle open-ended, ambiguous briefs—you’re someone who finds ways to start and drive the process
Familiarity with creating journey maps, service blueprints, or ecosystem maps
Excellent verbal and written communication, with a knack for explaining research to cross-functional teams

Bonus Points If You Have

Experience working in healthcare, automation, or other complex, high-stakes domains
Exposure to continuous discovery practices alongside product teams
Comfort engaging with product owners and client stakeholders to shape research direction and priorities

Benefits

Opportunities for growth and continuous learning (LinkedIn learning & professional trainings).
Flexible working hours and remote options.
A collaborative and innovative team culture.
Opportunity for career growth and leadership roles.

Koru UX Design is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply

Apply at Koru UX Design LLP

About the Company

Koru UX Design LLP

Enterprise UX design and frontend development

Koru UX Design offers enterprise-level UX services centered on people. It provides UX Research and Strategy, UX and UI development, and front-end development for enterprise systems such as EMR, CRM, customer portals, and SaaS apps across web and mobile. The company works by placing users at the center of the design process to create clutter-free, intuitive, scalable experiences. It often acts as an extended design team that collaborates closely with a client's in-house product group, enabling the client to focus on core business activities. Compared with competitors, Koru UX emphasizes a hands-on, team-based approach to complex, enterprise-scale problems and a collaborative studio culture that tackles design challenges beyond routine work. The goal is to deliver positive, powerful, and pleasurable user experiences while helping clients achieve business outcomes by simplifying and improving the usability of their software products.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Pune, India
Founded: 2011

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