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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Lab Application Scientist - Environmental and Food Safety LCMS

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeBannockburn, IL, USA

About the Job

Requirements

  • A bachelor's degree or higher in chemistry, biochemistry, or a related scientific field, or equivalent work experience.
  • Two to three years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
  • Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
  • Ability to troubleshoot technical issues and provide guidance on product usage and optimization.
  • Communication and presentation skills to convey complex scientific concepts to technical and non-technical audiences.
  • The position may require up to 25% travel.

Responsibilities

  • Conduct product demonstrations for customers on the accurate use, features, functionality, and application of instruments and software, and share customer feedback with product development teams.
  • Manage the demo process, including pre-demo and demo qualification, internal alignment, customer agreement, demo reporting, result evaluation with the customer, and internal evaluation.
  • Collaborate with customers and internal teams to customize applications and methodologies, including troubleshooting, method development, and data interpretation.
  • Collect data from customer experiments or field trials when needed, analyze it using statistical methods, and provide insights or recommendations.
  • Resolve or escalate customer issues and complaints as appropriate.
  • Deliver presentations highlighting solution capabilities and benefits across applications, communicating complex scientific concepts to diverse audiences.
  • Work with internal teams, including marketing and sales, to support strategic execution of the demo process.
  • Stay informed about scientific literature, methodologies, and regulatory requirements; provide scientific support and counsel to internal teams and customers; and identify improvement opportunities.

Desired Qualifications

  • Experience in environmental and food safety chemical analysis.
  • Chromatography method development experience.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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