Full-Time

Police Records Technician

DeKalb County

DeKalb County

Metro Atlanta county government

Compensation Overview

$19.23/hr

Decatur, GA, USA

In Person

Must be willing to work any shift, including weekends.

Category
Clerical & Data Entry (1)

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Requirements
  • High school diploma or GED required; one year of experience in clerical/general office work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Must possess and maintain a valid Georgia driver's license; must obtain and maintain certification as a GCIC/NCIC Basic Operator.
  • To be considered for this position, you must pass a pre-hire assessment.
  • Offer is contingent upon the successful completion of an extensive background check that includes a lie detector test.
  • Offer is contingent upon the successful completion of a pre-hire physical that includes a drug and alcohol test.
  • This is a 24-hour operation, shifts are available based on the operational need. Must be willing to work any shift, including weekends.
Responsibilities
  • Receives, reviews, prepares and/or processes department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, impound records, etc.; verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files and purges old data as appropriate; and maintains copies in department files.
  • Utilizes Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals; conducts background and criminal history checks; enters information regarding tags, driver’s licenses, warrants, missing persons, and stolen property; and obtains, retrieves and relays information to police officers, detectives, other law enforcement or other staff as requested.
  • Processes requests for records and reports; receives requests from courts, law enforcement personnel or agencies, victims and the general public; retrieves police/incident reports; determines confidentiality of requested document/report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive; forwards and/or mails accordingly; and ensures reports are provided in a timely manner.
  • Performs general customer service functions; answers telephones; greets customers and visitors; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages.
  • Processes payments for documents; accepts payments and records receipt of same; and balances cash drawer; and maintains related documentation.
  • Provides general clerical support to department personnel.

DeKalb County is the county government serving DeKalb County, Georgia. It provides public safety, courts, elections, watershed management, sanitation, transportation, planning, parks, libraries, permitting, and human services. Residents, businesses, visitors, and community organizations interact with elected offices and county departments. The workforce includes public-safety personnel, engineers, planners, attorneys, social-service staff, trades, technology teams, and administrators. Services are delivered through public governance, budgets, procurement, and statutory county responsibilities.

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