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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Ejecutivo/a de ventas telefónicas

Full-TimeUpdated on 10/14/2026Deadline 10/31/26
No salary listed
Junior
Bachelor's
Puebla, Mexico
In PersonRelocation to Puebla is required.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A licenciatura in economic-administrative areas is required.
  • At least one year of recent experience as an outbound or inbound contact center executive with direct sales or S2S experience, or as a personal banker in the financial sector with experience prospecting and closing a customer portfolio by phone.
  • Knowledge of telephone sales, customer service, and financial products; knowledge of Contact Center operational indicators and digital tools such as apps is desirable.
  • Good command of computers and Microsoft Office.
  • Sales aptitude and experience, proactivity, results orientation, negotiation, effective communication, verbal fluency, telephone etiquette, and customer-service skills.
  • Tolerance for frustration, persistence, active listening, analytical and summarization ability, decision-making and execution, ability to work under pressure, teamwork, and adaptability.
  • Willingness to relocate to Puebla.
Responsibilities
  • Contact a portfolio of clients by telephone using a service and sales approach.
  • Manage clients through profiling and prospecting to identify financial products, including credit cards, loans, and payroll portability, and banking services that meet their financial needs, while pursuing customer satisfaction and established objectives.
  • Provide effective, high-quality customer service to build a valuable long-term relationship with each customer.
Desired Qualifications
  • Knowledge of Contact Center operational indicators.
  • Knowledge of digital tools such as apps.

About the company

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Banco Bilbao Vizcaya Argentaria

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Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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