Full-Time

Head of Product Design

Confirmed live in the last 24 hours

Close

Close

51-200 employees

CRM platform for startups and SMBs

Enterprise Software

Senior, Expert

Remote in USA

Must be physically based in the US and able to work US East Coast time zone hours.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Interaction Design
UI/UX Design
Figma
Product Design
HTML/CSS
Requirements
  • 8+ years experience in product design (4+ years in management)
  • Experience in all aspects of design: User research, interaction design, visual design, etc.
  • Experience in establishing and improving processes for how a design team works
  • Track record of working closely with Product and Engineering teams on successful projects
  • Have helped build and maintain design systems
  • Physically based in the US and able to work roughly US East Coast time zone hours
  • Strong portfolio of elegant and simple solutions for complex desktop/mobile SaaS products
  • Strong understanding of information hierarchy, progressive disclosure, typography, spacing, color theory, etc.
  • Very knowledgeable about modern UX/UI patterns on desktop and mobile
  • Exceptional taste in software design
  • Enjoy helping product designers thrive and grow in their roles
  • Comfortable working remotely with a high level of autonomy
  • Customer and problem-focused
  • Strong soft skills, especially around communication and collaboration
  • Champion for design, but also know how to work within constraints and make trade-offs
  • Very knowledgeable about CSS, accessibility, etc.
  • Proficient with Figma (you know how to work with components, variants, variables, etc.)
Responsibilities
  • Lead a distributed team of 5+ designers (mostly Senior-level)
  • Host 1:1s and team meetings, and provide ongoing performance feedback
  • Set and execute quarterly team goals
  • Build strong team culture and continue to raise the bar for design quality
  • Identify professional development opportunities for the team
  • Grow the team, as needed
  • Build and improve team processes
  • Drive user research efforts to uncover pain points, opportunities, and insights
  • Foster a culture within the design team of regularly doing qualitative and quantitative research (e.g., user interviews, surveys, usability testing, etc.)
  • Ensure the design team integrates user research findings into design decisions
  • Provide design review/critique on a regular basis (written feedback, video calls)
  • Oversee design planning and assignments for each Cycle
  • Help shape projects and ideas, especially early in the process
  • Work closely with Product Management and Engineering teams at every stage
  • Collaborate with Engineering on building out and organizing our design system
  • Ensure consistency with Close’s overall brand
  • Take on limited individual contributor work
  • Define and communicate a compelling design vision that aligns with the product strategy and Close brand
  • Contribute to longer-term roadmap planning
  • Identify, plan, champion, and execute 'Design-driven' projects (e.g., redesigns, etc.)

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is fully bootstrapped, meaning it has grown without external funding. The company prides itself on a remote work culture that values autonomy and asynchronous communication, enabling its team of around 90 members to work from anywhere. Close's goal is to create a productive and supportive work environment while delivering high-quality CRM solutions that make a significant impact on its users' sales processes.

Company Stage

Seed

Total Funding

$243.2K

Headquarters

Toronto, Canada

Founded

2013

Growth & Insights
Headcount

6 month growth

6%

1 year growth

12%

2 year growth

83%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for remote work solutions boosts CRM adoption among SMBs.
  • AI-driven automation tools enhance sales productivity, aligning with Close's focus.
  • The CRM market is expected to grow at a CAGR of 14.2% from 2023 to 2028.

What critics are saying

  • Emerging competitors like Celestia could threaten Close's market share.
  • Tech-driven solutions in real estate may overlap with CRM functionalities.
  • Expansion in related sectors like wholesale loans suggests increased competition.

What makes Close unique

  • Close offers a user-friendly interface focused on sales productivity and automation.
  • The company operates with a 100% remote team, emphasizing asynchronous communication.
  • Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

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Benefits

PTO

Family leave

Medical, dental, & vision coverage

401k with 6% match

Company goal-based bonus

Coworking stipend

Paid 4-week sabbatical

Flexible working hours