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By the Bay Health

Non-profit hospice, palliative, and home health

Patient Care Support Services Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$25 - $26 /hr

About the Job

Requirements

  • A high school diploma or general education degree (GED), or three months of related experience and/or training, or an equivalent combination of education and experience.
  • A minimum of one year of experience performing clerical or administrative tasks, preferably in a health care setting.

Responsibilities

  • Triage incoming calls from prospective and current patients, caregivers, members of the medical community, staff, and the public, identifying the appropriate staff member to receive each call promptly and courteously.
  • Audit patient charts daily by running and reviewing Epic, Excel, and PCSS Admit reports for admission-to-discharge patients to ensure accuracy, coordinating with internal departments, individual staff members, the external medical community, and vendors.
  • Collect and distribute interoffice mail.
  • Facilitate outgoing mail using the USPS mailing system.
  • Assist the PCSS Manager with special projects as requested.

About the Company

By the Bay Health

Non-profit hospice, palliative, and home health

By The Bay Health is a nonprofit health care provider serving the Bay Area with Hospice, Palliative, and Home Health services. It coordinates care teams that include physicians, nurses, home health aides, and other professionals to support patients and families at home, especially those nearing end of life, living with chronic pain, or needing extra help with home care. The organization partners with UCSF to access expert guidance and emphasizes a nurse-led culture, staff retention, and a mission-driven approach that never turns a patient away due to an inability to pay. Its model is flexible to allow growth across service areas while maintaining patient-centered, compassionate care. The company’s goal is to expand access to high-quality home-based care and improve quality of life for patients and families in the Bay Area.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Larkspur, CA
Founded
1975

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