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Williams Lea

Global business support for professional services

Senior ML Engineer

Full-TimeUpdated on 10/15/2026
PLN255.2k/yr
Senior
Bachelor's, Master's
Warsaw, Poland
Hybrid
AI & Machine LearningApplied Machine Learning

About the job

Requirements
  • A bachelor's or master's degree in computer science, data science, artificial intelligence, or a related field.
  • At least 6 years of experience designing, developing, deploying, and maintaining machine learning and generative AI solutions for enterprise and client-facing applications.
  • Strong proficiency in Python programming.
  • Experience in machine learning model development and deployment.
  • Hands-on experience with cloud platforms such as AWS and/or Azure.
  • Experience with SageMaker, Bedrock, Azure ML, or equivalent machine learning platforms.
  • Strong understanding of the machine learning lifecycle, MLOps, CI/CD, and model monitoring.
  • Experience with REST APIs, event-driven architectures, and distributed systems.
  • Strong analytical, problem-solving, and communication skills.
Responsibilities
  • Design, build, and deploy scalable machine learning and generative AI solutions in production environments.
  • Develop end-to-end machine learning pipelines, including data preprocessing, feature engineering, model training, evaluation, deployment, and monitoring.
  • Integrate large language models and AI services into enterprise applications and workflows.
  • Work with cloud-native AI services, including AWS SageMaker, Bedrock, Lambda, S3, CloudWatch, and Azure ML.
  • Develop and optimize machine learning models using Scikit-learn, XGBoost, LightGBM, PyTorch, TensorFlow, or Hugging Face frameworks.
  • Implement MLOps best practices, including CI/CD pipelines, model versioning, automated testing, monitoring, and governance.
  • Collaborate with data scientists, platform engineers, backend teams, product owners, and solution architects.
  • Support production releases, troubleshooting, model monitoring, and performance optimization activities.
  • Ensure compliance with enterprise security, governance, and responsible AI standards.
  • Contribute to AI architecture discussions, technical documentation, and solution design.
Desired Qualifications
  • Knowledge of Docker, Kubernetes, Terraform, or infrastructure automation tools is preferred.
  • Experience with generative AI, large language models, LangChain, LangGraph, or retrieval-augmented generation systems is an advantage.

About the company

Williams Lea provides tailored business support services for financial, legal, and professional services firms around the world. It uses a combination of onshore and offshore centers plus local offices to deliver customized, high-touch services that integrate advanced technology and real-time data. A core differentiator is ENGAGE, its technology platform that enables global automation, governance, and analytics to drive efficient workflows and real-time reporting. The company serves high-profile clients, including many leading law firms, professional services firms, and financial institutions, and generates revenue through service contracts. Williams Lea’s goal is to improve operational efficiency for clients, freeing fee earners to focus on client work, while pursuing ESG initiatives through its Beyond Business program focused on education, diversity, sustainability, and self-betterment.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1820

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Simplify's Take

What believers are saying

  • RRD closed the Williams Lea acquisition on January 31, 2025, stabilizing ownership.
  • Michael Pecnik became chief product officer in March 2024, accelerating AI productization.
  • New leadership appointments in 2024 signal sharper sales execution across financial and legal accounts.

What critics are saying

  • RRD integration likely cuts Williams Lea India finance roles by 45-50% in 2025.
  • Printweek reported 100 EMEA layoffs in 2023, signaling recurring restructuring pressure.
  • If RRD centralizes delivery, Williams Lea loses autonomy and becomes a commoditized unit.

What makes Williams Lea unique

  • Williams Lea serves 50 law firms and 10 of 15 global investment banks worldwide.
  • Its ENGAGE and LogoCloud products automate pitchbooks, transcription, and workflow governance.
  • RRD kept the Williams Lea brand after closing the January 31, 2025 acquisition.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Parental Leave

Short-term & Long-term Disability

Wellness Program

Discounted gym memberships

Hybrid Work Options

Flexible Work Hours

Commuter Benefits

Employee Assistance Program (EAP)

Company News

Outsource Accelerator
Jan 4th, 2025
RRD Acquires Williams Lea for $1.2B

Williams Lea, a global provider of tech-enabled business support services, has been acquired by RRD, a marketing and supply chain solutions provider. The acquisition, set to finalize in Q1 2025, aims to enhance RRD's business support services. Williams Lea, with $1.2 billion annual revenue and 7,000 employees, will integrate into RRD's Digital, Creative, and Business Support Services segment. RRD generates $5.4 billion annually and employs over 30,000 people in 26 countries.

Citybiz
Dec 4th, 2024
Williams Lea Appoints Hillary McNally as CRO and Alastair Kelly as Managing Director

Global tech-enabled business support services firm Williams Lea announces the appointment of Hillary McNally as Chief Revenue Officer (CRO) and Alastair Kelly as Managing Director, Asia Pacific.

PR Newswire
Mar 5th, 2024
Williams Lea Announces Appointment Of Michael Pecnik As Chief Product Officer

NEW YORK, March 5, 2024 /PRNewswire/ -- Global tech-enabled business support services firm Williams Lea announces the appointment of Michael Pecnik as Chief Product Officer (CPO). Pecnik will oversee product strategy for the company's services and solutions, including its proprietary ENGAGE suite of products and LogoCloud™, an AI-enabled SaaS platform.Pecnik comes to Williams Lea with over twenty years of experience in product management and enterprise software sales. Before joining the business, he led the Global Customer Success Team for Business Applications in the Professional Services vertical at Microsoft.Prior to that, Pecnik spent 12 years in various leadership roles at salesforce.com, BNY Mellon and Cognizant, and he started his career as a product manager at Dow Jones. Pecnik holds an MBA from NYU Stern and a master's degree in information science from the University of Graz."We are delighted to have Michael join our organization at such a pivotal time," said Nick Morgan, CTO of Williams Lea. "The rapid emergence of generative AI is transforming the way our business operates, and Michael's expertise in delivering best-in-class products will ensure we optimize these technologies to drive efficiencies and service excellence for our clients."The addition of the CPO role comes as Williams Lea continues its strategy of tech-enabling its offerings. In 2023, the company launched LogoCloud™, which leverages AI and automation to streamline critical, time-intensive presentation creation tasks for bankers, analysts and consultants.In January 2024, Williams Lea furthered its tech enablement with the launch of ENGAGE Transcribe, an end-to-end solution specifically designed to effortlessly convert multi-speaker and multilingual audio files into text with unparalleled speed and accuracy

Sharecast
Mar 5th, 2024
Williams Lea announces appointment of Michael Pecnik as Chief Product Officer

NEW YORK, March 5, 2024 /PRNewswire/ - Global tech-enabled business support services firm Williams Lea announces the appointment of Michael Pecnik as Chief Product Officer (CPO).

AI Magazine
Jan 11th, 2024
Williams Lea launches ENGAGE Transcribe, combining AI and expertise to augment business support for global clients

NEW YORK, Jan. 11, 2024 /PRNewswire/ - Global tech-enabled business support services firm Williams Lea today launched ENGAGE Transcribe, an end-to-end solution specifically designed to effortlessly convert multi-speaker and multilingual audio files into text with unparalleled speed and accuracy.