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Skydio

Builds autonomous drones for work in dangerous places

Senior Manager - Solutions Engineering, Commercial, Site Security

Pre-Sales Solution EngineeringUpdated on Nov 10
Full-timeRemote in USA

About the Job

Requirements

  • Prior experience as a Solutions Engineer, Solutions Architect, Solutions Specialist, or equivalent technical pre-sales role in physical security, video surveillance, or critical infrastructure protection.
  • Deep working knowledge of physical security technologies, including video management system platforms, access control and physical access control systems, perimeter intrusion detection, and video analytics.
  • Understand the capabilities and limitations of artificial intelligence and computer vision in security, and communicate honestly with customers about detection and classification capabilities.
  • Experience with dock-based or remotely operated unmanned aircraft system deployments, including site planning, networking, and radio-frequency considerations.
  • Comfort with enterprise security review processes, including information security questionnaires, cybersecurity and penetration testing requirements, and on-premises deployment constraints.
  • Demonstrated people leadership, including hiring, coaching, performance management, and establishing processes in an ambiguous, fast-moving segment.
  • Obtain FAA Part 107 certification within the first 60 days of employment; this is strongly encouraged for all employees and required for certain positions.
  • Ability to lift up to 60 pounds unaided.
  • Ability to pass customer-required background screening for access to secure facilities.
  • Ability to travel up to 60% of the time.

Responsibilities

  • Hire, develop, and retain quota-carrying Site Security Solutions Engineers and a Site Security Solutions Specialist; own team ramp, enablement, and career progression.
  • Scale the team ahead of segment growth by planning headcount against pipeline and approved Account Executive-to-Solutions Engineer coverage ratios, and build a hiring profile for security-fluent technical sellers.
  • Own team performance against quota; run pipeline and deal reviews, coach security-focused discovery, solution design, demonstrations, and trial execution, and hold the team accountable for technical win rate.
  • Manage territory and account alignment between Solutions Engineers and Account Executives, and balance workload to maintain coverage as demand increases.
  • Define how the team engages the Specialist, including when to involve them, how to brief them, and how work returns to the account Solutions Engineer.
  • Develop team members' career paths, promotion cases, and succession.
  • Partner with security sales leadership on forecasting, deal strategy, and pipeline health; own the team's technical forecast and identify risks early.
  • Personally engage in strategic, category-defining pursuits when leadership involvement can change the outcome.
  • Establish a repeatable technical sales motion for data centers, departments of corrections, and military installations, and extend it into corporate campuses, healthcare, manufacturing, and executive protection.
  • Drive trial conversion and expansion from first deployments into multi-site and fleet-wide security programs with Deployment Engineering and the Launch Team.
  • Support executive briefings, customer summits, and category-defining content with Marketing and Product.
  • Build and maintain a security technical playbook with the Specialist, covering patrol and detection zone design patterns, alarm- and event-triggered response concepts of operation, operator handoff into existing global security operations center procedures, and reference architectures by sub-segment; ensure all Solutions Engineers can use it.
  • Define standards for site assessment, radio-frequency and site-readiness planning, dock siting, and installation scoping to reduce project friction and rework.
  • Equip the team to handle integrations with video management systems, access control, and third-party artificial intelligence and computer vision platforms, and guide enterprise security reviews, information security questionnaires, and on-premises deployment requirements.
  • Build scalable technical assets, including reference architectures, demo environments and scripts, workflow documentation, and playbooks, to shorten ramp time for new Site Security Solutions Engineers.
  • Translate field requirements into product requirement documents and structured product input, particularly for artificial intelligence and computer vision capability gaps that affect security purchasing decisions.
  • Aggregate feedback from team deals and provide Product with a clear, prioritized view of security customer needs for purchasing and expansion.
  • Maintain first-hand product knowledge through frequent hands-on use to engage meaningfully with customers and the team.

Desired Qualifications

  • Direct domain experience in corporate security, global security operations center operations, law enforcement, corrections, or military base security.
  • Experience leading a specialist, overlay, or center-of-excellence team.
  • Track record of transferring knowledge by building enablement, documentation, or certification programs that raise the capability of a broader technical organization.
  • Direct experience in data center security, corrections, or military installation security.
  • Familiarity with counter-unmanned aircraft systems and airspace deconfliction considerations.
  • Working knowledge of Salesforce, Jira, Databricks, or equivalent tools.
  • Track record of building and scaling a technical team during rapid growth.

About the Company

Skydio

Builds autonomous drones for work in dangerous places

Skydio builds autonomous drones for public safety agencies, utilities and military teams that need images and information from dangerous or hard-to-reach places. Its flying robots span outdoor inspection, indoor reconnaissance and longer-range response missions, with visual and thermal cameras to capture conditions on the ground. Operators use its Command software to plan missions, launch aircraft from remote docks and turn repeated flights into inspection records or live views of emergencies. Skydio sells the aircraft, software subscriptions and support services to organizations directly and through resellers. Founded in 2014, it is headquartered in San Mateo, California, United States.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$2.1B
Headquarters
San Mateo, CA
Founded
2014

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