Deutsche Bank

Finances businesses and manages personal wealth

Corporate Action and Income Analyst Associate

Operations & LogisticsConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

Requires 5 to 10 years of experience in investment banking operations, custody operations, or securities operations, including at least 1 to 2 years of experience in Corporate Actions or Asset Services.
Requires strong analytical skills, attention to detail, service commitment, organizational skills, and interpersonal skills.
Must be able to develop strong working relationships with internal and external client groups and handle multiple stakeholders and complex situations.
Requires strong written and verbal English communication skills for communicating with internal and external staff by telephone and in writing.
Requires people management skills and client-facing experience, both internal and external.
Requires graduation in Commerce or Finance; a postgraduate qualification or MBA is preferred.
Must be proficient in Microsoft Office applications.
Must be willing to travel as required and work shifts.
Requires the ability to use AI tools to improve productivity and workflows, solve business problems, and exercise critical judgment for responsible and ethical use of data and AI outputs.

Responsibilities

Coordinate with departmental staff and team managers to ensure tasks and daily operations are managed effectively.
Work with associates, Assistant Vice Presidents, and Vice Presidents to address and escalate operational issues, ensure functions run smoothly, and resolve team issues.
Transition new processes within Asset Services by formulating strategy, hiring people, coordinating training with onshore teams, and serving as the single point of contact.
Provide daily support and guidance to departmental staff and work with team managers and other colleagues to resolve operational issues.
Ensure all activities are processed accurately and on time.
Manage a team effectively, develop staff through engagement and training needs analysis, and conduct regular performance appraisals.
Engage staff in organizational initiatives, facilitate team change initiatives, provide planned mobility, and manage attrition according to organizational standards.
Conduct weekly staff meetings and monthly one-on-one sessions, and support team morale and motivation through team building and regular interaction.
Recruit staff and manage process transitions from onshore locations.
Develop mechanisms to handle peak-season volume increases.
Identify operational risks proactively and implement appropriate mitigations.
Serve as an internal and external escalation point and ensure adequate backups for critical positions; assist other teams during contingencies such as staffing shortages and high volumes.
Work with process owners, stakeholders, and internal clients to support business growth.
Act as the central contact for process issues and improvements.
Build and refine process benchmarks with the team and onsite management.
Review workflows and operating procedures, keep them up to date, and implement process improvements.
Review daily benchmark reports, investigate breaches with global counterparts, and improve processes.
Liaise with IT teams to resolve technical issues affecting operational process performance.
Create process documentation, define benchmarks and capacity models, and establish baseline volumes for newly transitioned processes.

Job Description:

Job Title: Corporate Action and Income Analyst- Associate

Location: Pune, India

Role Description

The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease.
The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams.
Candidate will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning.
The Associate–Asset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams.
Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Staff Management

Effective Manage a team
Staff development through strong engagement and Training Need Analysis
Staff performance appraisals on regular basis
Engage staff in Asset Services/org Initiatives.
Facilitate change initiatives within the team.
Ensure planned mobility is provided to staff.
Manage attrition as per org standards.
Responsible for conducting weekly staff meetings and monthly one on one session with the team.
Ensure team morale and motivation is high through team building and regular interaction.
Responsible for recruitment & Process transitions from onshore locations

Process Management

Building a strong mechanism to take care of volume peaks during peak season
Identifying operational risks proactively and mitigating appropriately.
Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action
Serve as Internal/external escalation point
Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank’s business
Acting as a central point of contact for all the process related issues / improvements etc.
Building a strong mechanism to take care of volume peaks during peak season
Building and refining process metrics (benchmarks) by involving team and onsite management
Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.
Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process
Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes.
To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.

Your skills and experience

5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services
Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
Ability to identify and develop strong working relationship with internal as well as external ‘client’ groups
Comfortable dealing with multiple stakeholders and complex situations.
Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication.
Good People Management Skills
Eye for Details
Experience of client facing roles (internal & external)
Graduate in Commerce/ Finance (Preference – Post Graduate/ MBA)
Proficient in Microsoft Office applications.
Ready to travel as and when required
Be willing to work in shifts.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

About the Company

Deutsche Bank

Finances businesses and manages personal wealth

Deutsche Bank finances companies, governments and individuals through a global banking network rooted in Germany and spanning major financial markets. Its investment bank focuses on bonds and currencies, alongside advice on mergers and raising capital, while its private bank handles household banking and wealth management. Businesses use its cash management, trade finance and lending services to move money and fund operations, and the group manages investment funds through DWS. It earns money from loan interest, transaction and investment fees, and trading activity. Deutsche Bank traces its founding to 1870 and is headquartered in Frankfurt am Main, Germany.

Company size: 10,001+
Company stage: IPO
Headquarters: Frankfurt, Germany
Founded: 1870

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