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The Key Support Services

Education software and MIS for schools

Platform Engineer

Full-TimeUpdated on 10/23/2026
£55k - £60k
Junior
Remote in UK
Remote
DevOps & InfrastructurePlatform Engineering

About the job

Requirements
  • Demonstrated proficiency with Infrastructure as Code tooling, preferably Terraform.
  • Practical experience designing, operating, and managing Google Cloud Platform and Google Kubernetes Engine environments.
  • At least 2 years of hands-on experience designing and managing robust CI/CD platforms.
  • At least 2 years of experience using GitHub or an equivalent version control system.
  • Enthusiasm for working with AI coding agents and advanced automation tooling.
  • Written and verbal communication skills for technical and non-technical audiences.
  • Conscientiousness, self-organisation, and ability to coordinate multi-stakeholder projects locally and remotely.
Responsibilities
  • Design, operate, and continuously optimise the organisation's cloud-based platform for high reliability, scalability, and performance.
  • Engineer, plan, and deliver scalable cloud infrastructure upgrades and optimisations using Infrastructure as Code tools.
  • Optimise Google Kubernetes Engine and the wider cloud environment to improve efficiency, performance, and system resilience.
  • Own monitoring, alerting, and observability frameworks across production and test environments to identify system defects proactively.
  • Lead incident response investigations, execute technical resolutions, and implement post-incident fixes to prevent recurrence.
  • Build, maintain, and optimise software delivery and CI/CD pipelines to streamline deployment workflows.
  • Troubleshoot and resolve complex operational issues for developers and improve developer experience and efficiency.
  • Automate manual, repetitive operational tasks to reduce technical debt and improve organisational efficiency.
  • Use AI agentic coding tools for incident investigation and operational automation, and extend internal agent capabilities across the engineering department.
  • Enforce platform security practices in line with industry standards.
  • Promote security awareness and risk mitigation within the engineering team.
  • Communicate platform changes, technical concepts, and updates to technical and non-technical stakeholders.
  • Coordinate complex operational projects across local and remote teams.
Desired Qualifications
  • Working knowledge of and exposure to the ISO 27001 information security standard.
  • Hands-on knowledge of database platforms such as MongoDB and PostgreSQL.
  • Deep technical understanding of containerisation technologies.

About the company

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The Key Support Services

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The Key Group provides subscription-based education software, data, and services for UK schools and trusts. Its offerings include The Key Leaders—an extensive library of leadership articles, templates, model policies, and curated news—and cloud-native MIS that replaces paper processes and supports governance and data management. It differentiates itself by combining a broad, always-updating information service with scalable MIS and a large network of clients built through acquisitions (Arbor, ScholarPack, RM Integris, RM Finance), reaching about a third of UK schools. Its goal is to support school improvement, reduce staff workload, ensure compliance, and provide timely, data-driven benchmarking and guidance across the UK education sector.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2007

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Simplify's Take

What believers are saying

  • Arbor became England’s market leader in July 2025 with 38.6% share.
  • The Key said Arbor now serves over half of English schools in 2026.
  • Discontinuing legacy MIS brands funnels nearly all customers onto Arbor, raising cross-sell opportunities.

What critics are saying

  • Bromcom is winning major contracts in Wales and Northern Ireland, compressing Arbor’s growth.
  • Integris and ScholarPack shut in February 2026, forcing migrations and customer churn.
  • ESS SIMS Next Gen finishes late 2026, restoring a full cloud rival.

What makes The Key Support Services unique

  • Arbor, ScholarPack, and Integris consolidate data for over half of English schools.
  • The Key Group pairs MIS software with leadership content, HR, finance, and timetabling.
  • 2026 launches of SAMpeople, Robin, Habitude, and TimeTabler deepen workflow lock-in.

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Benefits

  • Flexible Work Hours
  • Parental Leave
  • Paid Holidays

Growth & Insights

6 month growth

3%

1 year growth

3%

2 year growth

3%