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StepStone Hospitality

Manages hotels and restaurants for property owners

Night Auditor

Hotel Guest ServicesPosted on Nov 10
Part-timeNorth Augusta, SC, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of one year of relevant experience is required; hotel front desk or night audit experience is preferred.
  • Strong mathematical, computer, and organizational skills are required.
  • Excellent communication and customer service abilities are required.
  • The candidate must be able to work independently, exercise sound judgment, and maintain confidentiality.
  • Strong attention to detail and the ability to manage multiple responsibilities are required.
  • Availability to work overnight shifts, including weekends and holidays as scheduled, is required.
  • A high school diploma or equivalent is required.

Responsibilities

  • Perform nightly audit procedures, reconcile daily transactions, and ensure accurate financial reporting.
  • Review hotel revenue, credit card transactions, guest accounts, and restaurant and bar settlements.
  • Identify and resolve billing discrepancies and ensure all financial records are accurate and complete.
  • Complete end-of-day reporting and prepare hotel systems for the following business day.
  • Provide professional and attentive guest service, including check-ins, check-outs, and guest inquiries.
  • Handle overnight guest requests and concerns promptly and professionally.
  • Communicate important operational updates to Front Office leadership and other departments.
  • Maintain a secure, organized, and welcoming front desk environment throughout the overnight shift.

Desired Qualifications

  • Hotel front desk or night audit experience is preferred.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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