Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things.
As the Application Engineer, you will provide technical support for complex issues, providing expert solutions and potentially handling high-impact customer escalations. Actively participates in shaping product strategy through contributions to business unit leadership and industry standards committees. High autonomy; operates independently with minimal oversight, especially when handling complex issues or leading significant projects. Trusted to make decisions on advanced technical matters and process improvements. Leads cross-functional initiatives and training, with significant influence on company direction and competitive positioning.
What you'll be doing:
Provide assistance to product support team on complex technical support via phone and e-mail for both internal and external customers in the areas of selection and application.
Develop and communicate solutions for unique and complex applications including design and special pricing.
May travel to resolve field problems that require diagnostics or area of subject matter expertise.
Participate in industry codes and standard committees to influence industry direction.
Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
Identify opportunities for process improvement and work to implement where applicable.
Continually evaluate our competition to further enhance the company's market place, and use this knowledge to maintain and extend the company's advantage in associated markets.
Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite.
Take a lead role in offsite events including planning, set-up, and organize customer interactions
Provide input to business unit leadership for strategic planning process.
Participates and lead industry associations.
Will provide mentoring, training, indirect supervision of other team members, or may have direct reports.
Leverage relationships with rep network and sales channel to develop product roadmap.
May manage complex team projects including determining timelines.
Document service calls to record data on product questions and field issues.
What you should have:
2 Year / Associate Degree or equivalent years of job experience required.
4 Year / Bachelor Degree preferred.
3-5 years of relevant work experience in engineering required for II level.
6-9 years of relevant work experience in engineering required for Sr level.
Previous experience supervising direct reports preferred.
COMPENSATION & BENEFITS
Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $94,000-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance. With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings:
Health & Family Support
Financial Security
Learning & Development
Rewards & Recognition
Wellbeing & Mental Health
Work-Life Balance
Fun Perks
SPECIAL NOTATION
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.
PHYSICAL REQUIREMENTS
Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks.
EEO STATEMENT
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ACCOMMODATIONS REQUEST
Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email [email protected] with your name, job title, posting number, and requested accommodation.
RECRUITING FRAUD ALERT
At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you’re unsure about the legitimacy of a message, please contact [email protected] for verification.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
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