A

Accenture

Advises businesses and runs their technology

Marketing Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Analyst: 2+ years of experience or understanding of marketing campaigns.
  • Analyst: 1+ year of hands-on functional consulting experience across Salesforce Marketing Cloud, Data Cloud, Personalization, Pardot, and/or Salesforce Loyalty.
  • Analyst: Exposure to requirements gathering, implementation support, and marketing technology solutions.
  • Consultant: 4+ years of experience designing or managing marketing campaigns.
  • Consultant: 3+ years of hands-on functional consulting experience across Salesforce Marketing Cloud, Data Cloud, Personalization, Pardot, and/or Salesforce Loyalty.
  • Consultant: Functional, industry, and client-facing experience.
  • Consultant: Ability to independently support engagements and work across onshore and offshore teams.
  • Manager: 9+ years of overall experience designing or managing marketing campaigns.
  • Manager: 4–5 years of hands-on functional consulting experience across Salesforce Marketing Cloud, Data Cloud, Personalization, Pardot, and/or Salesforce Loyalty.
  • Manager: Experience leading at least one large Salesforce marketing program end-to-end.
  • Manager: Strong stakeholder management and ability to lead small-to-mid-sized teams.

Responsibilities

  • Gather business requirements and translate them into marketing processes, solution requirements, and implementation approaches.
  • Support or lead implementations of Salesforce Marketing Cloud, Data Cloud, Personalization, Pardot, and Salesforce Loyalty.
  • Conduct requirements-gathering and design workshops and prepare functional and solution documentation.
  • Support or lead end-to-end marketing and campaign transformation programs from strategy through implementation.
  • Analyze campaign performance and identify opportunities for campaign and customer-experience optimization.
  • Define key performance indicators and support data-led marketing approaches, including next-best action, attribution, and campaign optimization.
  • Identify marketing process gaps and redesign processes to address bottlenecks and pain points.
  • Develop or support business cases for campaign strategies and technology solutions.
  • Work closely with client stakeholders and cross-functional onshore and offshore teams.
  • At Manager level, lead delivery, governance, stakeholder communication, transformation roadmaps, and small-to-mid-sized teams.

Desired Qualifications

  • Salesforce Marketing Cloud (SFMC).
  • Salesforce Data Cloud.
  • Salesforce Personalization.
  • Pardot / Marketing Cloud Account Engagement.
  • Salesforce Loyalty.
  • Customer relationship management (CRM) and marketing automation.
  • Channel integration.
  • Real-time decisioning.
  • Campaign measurement and optimization.
  • Marketing transformation.
  • Digital transformation.
  • Exposure to generative AI (GenAI) and automation.
  • Relevant certifications across Salesforce Marketing Cloud, Data Cloud, Personalization, Pardot, or Salesforce Loyalty.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

Recently Posted Jobs

Explore more opportunities at Accenture

See more jobs