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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeOakland, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of experience in patient care delivery.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field, and at least two years of experience in business operations, clinical health care, or a directly related field; alternatively, at least three years of experience in business operations, clinical health care, or a directly related field.
  • At least one year of experience in a leadership role, with or without direct reports.
  • Basic Life Support certification is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Support investigations into patient, family, or member concerns about patient care and services.
  • Collaborate with physicians, outside health care providers, and other health care team members to promote safe, effective patient care across the continuum.
  • Allocate resources in assigned clinical areas and supervise the use and maintenance of equipment, supplies, and medications.
  • Help maintain a safe environment for patients and employees; provide clinical supervision; maintain the competency and licensing needed to direct care; delegate duties within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities, provide feedback, mentor and coach team members, support performance management, and provide training and development.
  • Supervise and coordinate the daily activities of the designated team or unit, monitor work assignments, ensure compliance with policies and procedures, align team standards, and resolve escalated issues.
  • Develop work plans, coordinate and distribute resources, remove obstacles to performance, and identify improvement opportunities in alignment with operational objectives.
  • Supervise hospital administrative functions supporting patient care, including facilitating team meetings and management decisions, tracking utilization and productivity, collecting and interpreting data, and overseeing workplace and patient safety, labor relations, and quality and risk management.
  • Maintain survey readiness through mock rounds, mitigation of compliance issues, and delivery of audit documentation and reports; ensure budget targets are met through appropriate staffing, patient placement, and related decisions.
  • Manage care delivery operations and programs in a 24/7 environment, including complex work streams, data collection, operational activity, resource allocation, and multidisciplinary team accountability.
  • Help implement emergency preparedness programs, ensure staff understand emergency and recovery plans, and ensure staff are trained for emergency response.
  • Coach teams and monitor delivery of nursing services and patient care to meet cost, quality, clinical, and utilization standards.
  • Lead cross-functional strategic projects that address issues and improve quality, service, affordability, and operating efficiency; respond to escalations related to operational systems, quality, and safety.
  • Monitor strategic plans for integrated services across the care continuum and monitor performance metrics for improvement projects.
  • Monitor continuous improvement in clinical quality and safety; ensure compliance with legal and regulatory requirements; and contribute to systems and processes for evaluating and improving patient care.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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