A Bachelor of Science or Bachelor of Arts degree is preferred.
Five to seven years of multi-state transportation management experience in the food distribution industry.
Demonstrated mastery of Federal Motor Carrier Rules and Regulations.
Knowledge of related Occupational Safety and Health Administration standards and regulations.
Proficiency in Microsoft Office software, including Outlook, Word, and Excel.
On-board computer system experience is required; Motive is preferred.
Experience with third-party maintenance vendors.
Willingness and ability to work flexible or extended schedules as needed.
Responsibilities
Direct and coordinate the Transportation Supervisor and route drivers to maximize performance in product delivery, service, and customer relations.
Investigate and resolve customer complaints related to in-store service and delivery.
Ensure full compliance with company quality assurance standards.
Develop annual cost-saving initiatives aligned with the company's strategic plan.
Manage the department's annual operating budget and assist with cost analysis.
Oversee hiring, supervision, scheduling, and termination of personnel.
Schedule, supervise, and direct transportation personnel.
Monitor driver performance weekly through Motive and Ortec, and counsel drivers on performance issues and areas for improvement.
Develop supervisors, conduct performance appraisals, and communicate updates to processes, procedures, and policies to create a team-oriented environment.
Ensure personnel understand and implement safety and regulatory policies and procedures.
Manage fleet utilization and vehicle and equipment status; monitor the Out of Service report; and hold equipment service providers accountable for repairs identified in DVIRs and preventive maintenance.
Ensure compliance with Department of Transportation hours-of-service rules by providing immediate feedback and taking corrective action when issues are identified; apply the standard disciplinary action corresponding to the risk of violations.
Work with the Safety Manager on safe driving techniques, using the Motive AI Cameras system to identify risky behaviors, and training on proper lifting and required Department of Transportation regulations.
Perform other duties as assigned.
Desired Qualifications
Experience with SAP.
Experience with routing software, particularly Ortec.
A Class A commercial driver's license.
Overview
Transportation Manager
Location: Greensboro, NCSchedule: Monday-Friday, 7 am to 5 pm
Take your career to the next level with NDCP!
Company Overview: National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward.
Position Overview: The Transportation Manager will ensure safe, legal, and timely delivery of freight to member stores throughout the assigned territory. The Transportation Manager provides direction and oversight of all transportation-related functions at his/her assigned territory and associated transportation hubs.
Why Work With Us? At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.
Benefits you can count on:
National DCP offers a robust benefits suite . Check out our career page for our full list of benefits
Medical, dental & vision insurance
Flexible Spending Account (FSA) / Health Savings Account (HSA)
Company paid life, AD&D, short and long-term disability
401(k) retirement plan with company match
Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
1. Responsible for direction and coordination of the Transportation Supervisor and route drivers to ensure maximum performance relative to product delivery, service, and good customer relations
2. Ensure customer complaints are investigated and resolved related to in-store service and delivery
3. Ensure full compliance with all company quality assurance standards
4. Develops annual cost savings initiatives that are aligned with the company's strategic plan
5. Manage the department’s annual operating budget and assist in cost analysis
6. Oversee the hiring, supervision, scheduling, and termination of personnel.
7. Effectively schedules, supervises, and directs transportation personnel
8. Monitors Driver performance weekly through Motive and Ortec. Counsels Drivers on performance issues and areas for improvement.
9. Creates a team-oriented environment by developing supervisors, conducting performance appraisals, and communicating updates to processes, procedures, and policies
10. Ensures that personnel understand and implement safety and regulatory policies and procedures
11. Manage fleet utilization, tracking the status of vehicle/equipment, monitoring equipment on the Out of Service report, and holding all equipment service providers accountable for repairs identified within DVIRs and PM’s.
12. Ensures compliance with DOT hours of service by giving immediate feedback and taking corrective action when they become aware of HOS issues. Supervisors will utilize the NDCP standard disciplinary action outlined by the driver’s expectations that corresponds to the risk of the violation.
13. Works with the Safety Manager on proper safe driving techniques while using the Motive AI Cameras system to identify risky behaviors, proper lifting, and training in all required DOT regulations.
14. Performs other duties as assigned
Supervision exercised: This position has supervisory responsibilities for the TSR and transportation associates, up to 50 associates.
Qualifications
What you bring:
BS/BA preferred
5-7 years of multi-state transportation management experience in the food distribution industry
Demonstrated mastery of the Federal Motor Carrier Rules and Regulations
Knowledgeable of related OSHA standards and regulations
Proficient in Microsoft Office software, including Outlook, Word, and Excel
SAP experience preferred.
On Board Computer System Experience required, Motive preferred.
Prior experience with routing software, Ortec preferred.
Experience with 3rd-party maintenance vendors
Excellent verbal and written communication skills
Strong leadership and decision-making capabilities required
Excellent interpersonal and collaboration skills required
Willing and able to work flexible/extended work schedules, as needed
Class A CDL preferred
Equal Opportunity Employer:
NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.