Bounteous

End-to-end digital transformation for loyalty

Lead Analytics Consultant - Customer Journey Analytics

Data AnalysisConfirmed live in the last 24 hours

Full-timeRemote in USA$105k - $153k /yrRemote

About the Job

Requirements

Promote and enforce awareness of information security practices, including acceptable use of information assets, malware protection, and password security protocols.
Identify, assess, and report security risks, including their effects on the confidentiality, integrity, and availability of information assets.
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards such as GDPR and CCPA.
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information.
Have deep expertise in Adobe Analytics and Adobe Customer Journey Analytics.
Have 5+ years of experience working in an agency environment; this qualification is preferred.
Have 5+ years of experience working with Adobe Analytics and Adobe Customer Journey Analytics; this qualification is preferred.
Have a solid grasp of the analytics implementation process, reporting, and analysis; this qualification is preferred.

Responsibilities

Strategize and design analytics implementations for Adobe Analytics and Adobe Customer Journey Analytics in partnership with clients, analytics engineers, and developers.
Conduct measurement strategy workshops and gather requirements to inform analytics strategy.
Audit existing implementations of Adobe Analytics and Adobe Customer Journey Analytics.
Produce and maintain analytics documentation, including BRDs, SDRs, and TDDs.
Understand the analytics instrumentation process and make best-practice recommendations to improve data capture in Adobe Analytics and Customer Journey Analytics.
Configure report suites in Adobe Analytics in accordance with analytics requirements and web tracking.
Configure multi-channel implementations of Customer Journey Analytics, including connections, data views, and other components, and understand identity resolution concepts and requirements.
Analyze data to uncover business-relevant insights.
Build dashboards and reporting in Adobe Analytics and CJA Workspace that clearly communicate findings.
Translate findings into narratives executives and marketing leaders can act on.
Act as a trusted advisor to marketing leaders, internal teams, and client stakeholders, guiding analytics strategy rather than simply fulfilling requests.
Translate ambiguous client needs into structured, workable analytics solutions.
Ensure client expectations are met and results are consistently delivered.
Explain complex ideas clearly in speech and writing to technical and non-technical audiences.
Present analytics findings and run customized, hands-on training sessions for clients and internal teams.
Handle technical and business challenges in a fast-paced environment.
Prioritize work based on its potential impact.
Stay involved in the analytics community through meet-ups, conferences, blogs, or open-source work.

Desired Qualifications

Adobe Analytics certification and Adobe Customer Journey Analytics certification.
Exposure to other Adobe Experience Platform solutions, including Real-Time Customer Data Platform and Adobe Journey Optimizer.

Salary Range: 105000 to 153000 (Currency: USD) (Pay period: per-year-salary)

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

We're looking for a Lead Analytics Consultant to serve as a strategic partner and trusted analytics advisor to our clients. You'll work with clients and internal teams to make sense of ambiguous business problems and turn them into clear analytics strategy.

Deep expertise in Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential to this role, but what sets our consultants apart is the ability to pair that technical fluency with strong communication and a genuine talent for finding the story in the data. You'll shape how clients think about measurement, testing, and decision-making, not just execute tickets.

Information Security Responsibilities

Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities:

Analytics Design & Implementation

Strategize and design analytics implementations for Adobe Analytics and Adobe Customer Journey Analytics in partnership with clients, analytics engineers and developers

Conduct measurement strategy workshops and gather requirements to inform analytics strategy

Audit existing implementations of Adobe Analytics and Adobe Customer Journey Analytics

Produce and maintain analytics documentation (BRDs, SDRs, TDDs)

Understand the analytics instrumentation process and make best-practice recommendations to improve data capture in Adobe Analytics and CJA

Configure report suites in Adobe Analytics in accordance with analytics requirements and web tracking

Configure multi-channel implementations of CJA, including connections, data views and other components. Understand identity resolution concepts and requirements

Insights, Data Storytelling

Dig into the data to uncover insights that matter to the business, not just what's easy to report

Build dashboards and reporting in Adobe Analytics and CJA Workspace that tell a clear story

Translate findings into narratives that executives and marketing leaders can act on

Client Strategy & Partnership:

Act as a trusted advisor to marketing leaders, internal teams, and client stakeholders, guiding analytics strategy rather than just fulfilling requests

Translate ambiguous client needs into structured, workable analytics solutions

Make sure client expectations are met and results are consistently delivered

Explain complex ideas clearly in speech and writing to both technical and non-technical audiences

Present analytics findings and run hands-on, customized training sessions for clients and internal teams

Adaptability & Growth:

Handle a fast-paced environment and work through technical and business challenges as they come up

Prioritize well, focusing on the work that actually moves the needle

Stay involved in the analytics community through meet-ups, conferences, blogs, or open-source work

Preferred Qualifications:

5+ years of experience working in an agency environment

5+ years of working with Adobe Analytics and Adobe Customer Journey Analytics

Solid grasp of the analytics implementation process, reporting, and analysis

Adobe Analytics certification and Adobe Customer Journey Analytics certification

Exposure to other AEP solutions (RT-CDP, AJO) is a plus

We invite you to stay connected with us by subscribing to our monthly job openings alert here.

Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.

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About the Company

Bounteous

End-to-end digital transformation for loyalty

Bounteous helps brands improve customer experiences and loyalty through data-driven digital transformations. It collaborates with clients in co-innovation to design and implement customized digital platforms, engagement, and loyalty programs across sectors like dining, retail, payments, banking, insurance, and wealth management. After merging with Accolite Digital in 2021 and acquiring Hathway, it now offers end-to-end services from strategy to implementation and ongoing optimization, combining technology, marketing, and analytics. Its goal is to deliver rapid value so clients stay competitive in a fast-changing digital landscape.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 2003

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