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Lululemon

Direct-to-consumer premium activewear and footwear

Product Operations Lead

Retail Store ManagementPosted on Nov 3
Full-timeOrlando, FL, USAIn-person

About the Job

Requirements

  • Must be legally authorized to work in the country where the store is located.
  • Must be able to travel to the assigned store using reliable transportation.
  • Must have one year of work experience.
  • Must have some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
  • Must have some experience leading, mentoring, delegating, or implementing processes with others.
  • Must be able to work a variable schedule that may include mornings, afternoons, evenings, weekends, holidays, and, during peak periods or special events, early mornings or late nights/overnights.
  • Must be able to move boxes weighing up to 30 pounds and use ladders to reach materials as needed.
  • Must not use AI tools or other AI-assisted software during the interview process, including in interviews, case studies, technical assessments, or written submissions.

Responsibilities

  • Collaborate with store leadership to execute the store product strategy.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures.
  • Ensure product actions, including pullbacks, consolidations, and repricing, are carried out.
  • Engage team members in inventory management and create a productive shift environment.
  • Monitor product levels and communicate findings to support sell-through strategy and product availability.
  • Review and interpret daily business data and metrics, including product sell-through data, to recommend product focus or outlet pricing to store leadership.
  • Participate in recruitment, selection, hiring recommendations, onboarding, and training.
  • Address team member performance and support learning and development through direct feedback, recognition, coaching, demonstrations, and hands-on experiences.
  • Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
  • When serving as Supervisor on Duty during store hours, lead from the floor, provide technical product education, and ensure a high-quality guest experience.
  • Oversee back-of-house product operations and ensure the sales floor and back of house are stocked and organized.
  • Deliver a high-quality guest experience when scheduled to work on the floor.

Desired Qualifications

  • High school diploma, GED, equivalent, or higher education.
  • Experience in retail, sales, distribution center, or warehouse operations.
  • Experience reviewing and interpreting business reports and metrics to inform actions.
  • For experiential stores with food or beverage service, food safety and/or liquor service certification.

About the Company

Lululemon

Direct-to-consumer premium activewear and footwear

Lululemon Athletica focuses on premium activewear, loungewear, and footwear for people with active lifestyles. The company sells high-quality, stylish apparel online and through its own stores, using a direct-to-consumer model and a strong community approach through events and an Ambassador program. Its products are designed for activities like yoga, running, training, and everyday wear, emphasizing performance fabrics, comfort, and versatility. Lululemon differentiates itself from competitors with a premium positioning, a loyal customer base, and a robust community and brand-building strategy, rather than relying on third-party retailers. The company’s goal is to be a leading premium brand in the activewear market by delivering high-quality products, fostering customer loyalty, and growing its direct-to-consumer footprint.

Company size
10,001+
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
1998

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