U

UCSF

Public health sciences university in San Francisco

Behavioral Health Program Manager - Integrated Behavioral Health

Full-Time
$118.4k - $252.4k
Mid
Master's, PhD
California, USA+1 moreMore locations: Oakland, CA, USA
In Person
Medical, Clinical & VeterinaryMental & Behavioral Health

About the job

Requirements
  • A master's or doctoral degree in Psychology, Social Work, Marriage and Family Therapy, Counseling, or a related behavioral health discipline is required.
  • Current California licensure appropriate to the discipline, such as Psychologist, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor, or equivalent, is required.
  • At least two years of post-licensure clinical experience is required.
  • Experience providing inpatient consultation-liaison behavioral health services is required.
  • Experience providing individual, family, crisis and brief therapy, behavioral health screening, crisis intervention, consultation, and care coordination is required.
  • Experience providing evidence-based behavioral health assessment, diagnosis, and treatment in pediatric, medical, behavioral health, or integrated care settings is required.
  • Knowledge of integrated behavioral health models in inpatient and ambulatory care settings is required.
  • Demonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders are required.
  • The ability to manage multiple priorities and execute plans to meet deadlines is required.
  • Organizational skills for coordinating staff schedules and unit operations are required.
  • The ability to ensure patient care service standards are consistently met and to assist staff with challenging patient interactions sensitively and skillfully is required.
Responsibilities
  • Manage the day-to-day operations of integrated behavioral health services across pediatric inpatient units and outpatient specialty clinics.
  • Ensure appropriate staffing, scheduling, workload distribution, and clinical coverage across multiple service locations.
  • Supervise staff providing behavioral health services, including assessment, counseling, psychotherapy, crisis intervention, group therapy, community health, testing, or research for patients with serious mental health disorders.
  • Assist with challenging or complex patient care interactions and issues, and advise on patient treatment strategies.
  • Ensure staff adhere to quality standards, internal policies, and external regulations, and participate in developing and implementing quality improvement initiatives.
  • Coordinate professional development activities and participate in providing training.
  • Manage patient and client records according to state, city, and county requirements; ensure staff accurately document patient-related activities within established time frames; and recommend improvements to clinical documentation and program record keeping.
  • Collaborate with multidisciplinary teams, including psychiatrists, primary care providers, and community health workers, to advocate for patients; serve as an internal resource for behavioral health issues and liaison with community-based behavioral health resources.
  • Recruit, onboard, coach, develop, and retain a high-performing team of integrated behavioral health clinicians.
  • Conduct performance evaluations, establish performance expectations, and provide ongoing feedback and coaching.
  • Assist with allocation and management of program resources, ensure productivity goals are met, suggest ways to increase efficiency and improve quality of care, and request additional resources when necessary.
  • When needed, deliver direct patient care, including behavioral health assessment, consultation, intervention, and psychotherapy, to support patient access, continuity of care, and program operations.
  • Partner with the Clinical Director of Integrated Behavioral Health, physician leaders, nurse managers, ambulatory practice managers, and pediatric specialty leadership to advance integrated behavioral health across UCSF Benioff Children's Hospitals.
  • Promote equitable, culturally responsive, trauma-informed, and patient- and family-centered care for medically complex pediatric populations.
  • Serve as an internal behavioral health consultant and liaison to medical teams and organizational leadership, supporting integration of behavioral health services throughout the pediatric healthcare system.
Desired Qualifications
  • Knowledge of medical center, human resources, and University of California policies and processes, as well as relevant psychiatric health services policies and external regulations.
  • Working knowledge of human resources management practices and policies.
  • Knowledge of business software, specialized applications, and electronic health record systems used in behavioral health clinics or clinical departments.
  • Ability to perform commonly applicable word processing and spreadsheet functions, and comprehensive knowledge of the organization's patient record system to teach others.

About the company

U

UCSF

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UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1864

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