Facilities Officer

Job Description

Job Purpose

The Facilities Officer will be responsible for ensuring the seamless operation, maintenance, and optimization of all facilities within the healthcare facility. This includes managing the physical infrastructure, utilities, and related systems to ensure a safe, clean, and functional environment that supports the provision of world-class medical services. The role holder will also play a key role in ensuring compliance with safety, regulatory, and operational standards while driving cost efficiency and sustainability in facility management operations.

Core Responsibilities

Infrastructure Maintenance and Management

• Conduct regular inspections and ensure the proper maintenance of all physical infrastructure, including patient care areas, diagnostic centers, and specialized medical units such as cardiovascular, oncology, and hematology departments.
• Coordinate repairs and renovations to ensure the uninterrupted operation of critical healthcare services, with minimal disruption to patient care.
• Maintain an accurate asset register for medical and non-medical infrastructure, ensuring timely updates and adherence to operational guidelines.
• Ensure that all medical and diagnostic facility systems, including power supply and climate control systems, are operational and compliant with industry standards.
• Oversee and implement preventive maintenance schedules for specialized medical equipment and building infrastructure.

Health, Safety, and Environment (HSE) Compliance

• Ensure strict adherence to HSE regulations, with a focus on maintaining sterile and hazard-free environments in critical healthcare areas.
• Conduct routine risk assessments and audits in all specialized units, including oncology and hematology laboratories, to identify and address potential safety issues.
• Develop and implement emergency response plans tailored to the healthcare environment, including evacuation procedures for operating rooms and intensive care units.
• Oversee the safe disposal of hazardous medical waste, ensuring compliance with environmental and regulatory standards.
• Train facility staff on safety procedures specific to high-risk healthcare areas, such as radiology and surgical suites.

Utilities and Energy Management

• Monitor and manage utilities critical to healthcare operations, such as water supply for dialysis units, uninterrupted power for operating rooms, and HVAC systems for infection control.
• Ensure operational readiness of backup power systems, such as generators and UPS, to maintain life-critical services during outages.
• Implement energy-saving initiatives while maintaining the operational requirements of specialized medical equipment.
• Coordinate with utility providers to address issues and ensure continuous supply to critical healthcare areas.
• Maintain detailed records of utility performance and provide insights for operational improvements.

Vendor and Contract Management

• Liaise with vendors and service providers for the supply and maintenance of medical and non-medical equipment, ensuring quality and compliance with healthcare standards.
• Negotiate and manage contracts for specialized services, such as biomedical equipment maintenance, ensuring timely delivery of services.
• Conduct performance reviews of vendors servicing critical areas, such as diagnostic imaging or oncology units, to ensure adherence to SLAs.
• Maintain a robust database of approved vendors for specialized healthcare operations.
• Resolve vendor disputes promptly to prevent disruption in the delivery of essential healthcare services.

Operational Efficiency and Reporting

• Liaise with vendors and service providers for the supply and maintenance of medical and non-medical equipment, ensuring quality and compliance with healthcare standards.
• Negotiate and manage contracts for specialized services, such as biomedical equipment maintenance, ensuring timely delivery of services.
• Conduct performance reviews of vendors servicing critical areas, such as diagnostic imaging or oncology units, to ensure adherence to SLAs.
• Maintain a robust database of approved vendors for specialized healthcare operations.
• Resolve vendor disputes promptly to prevent disruption in the delivery of essential healthcare services.

Qualifications

Educational Requirements

• Bachelor’s degree in Engineering, Architecture, Estate Management, or a related field.

Professional Requirements

• Knowledge of HSE standards and compliance regulations in a healthcare environment.
• Proficiency in using facility management software and tools.
• Familiarity with energy management and sustainability practices. Membership in relevant professional organizations.

Experience Requirements

• 3 years of experience in facility management, preferably in a healthcare or high-standard operational setting.
• Proven experience in managing vendors and contractors.
• Demonstrated ability to oversee complex maintenance and infrastructure projects.

Competency Requirements

Knowledge Requirements

• Comprehensive knowledge of building systems, including HVAC, electrical, plumbing, and medical utilities.
• Awareness of local and international facility management regulations.

Skill Requirements

• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Analytical skills for problem-solving and decision-making.
• Proficiency in computer-aided facility management (CAFM) systems and Microsoft Office Suite.
• Budgeting and financial management skills.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers. 
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity

Additional Information

African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.