Core Compute Customer Product Management - Customer PMO, Storage

Consultant, Product Management, Customer PMO, Storage

Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.

Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.

Join us and help build the future of enterprise technology, to do the best work of your career, and make a profound social impact as a Consultant, Product Management, Customer PMO, Storage on our Product Management team in Round Rock, Texas.

What you’ll achieve:

As a Consultant, Product Management, Customer PMO, Storage,  you will be a part of the Customer PMO team that drives Dell’s most strategic storage and AI infrastructure programs, serving as the customer’s advocate and single point of accountability from solution design and pricing through deployment, helping win new business and grow existing relationships. In this role, you will own end-to-end program execution, partner with Product, Compute, AI, Operations, Engineering, and Services teams to deliver complex customer solutions on time, and help define best practices while mentoring others with high visibility to Dell and customer executives.

Take the first step towards your dream career 

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: 

Essential Requirements 

• Own end-to-end delivery of strategic AI and infrastructure programs, from pricing proposals and purchase order planning through execution and deployment
• Develop customer solutions and pricing by partnering with Product Management, Compute, and AI teams to translate requirements into scalable, cost-effective configurations
• Drive integrated program plans across supply chain, manufacturing, backlog management, and rack integration to ensure on-time delivery
• Serve as the primary customer and executive stakeholder contact, providing status updates, managing risks, and leading issue resolution
• Improve PMO processes, tools, and scalability while mentoring team members and driving operational excellence

Desirable Requirements 

• Bachelor’s degree in Business, Engineering, Computer Science, or related field 
• Experience with storage, server, networking or AI infrastructure solutions, including GPU compute and rack-scale deployments and building pricing models or cost estimates for new or pre-release products and PMP or similar program management certification, or an MBA

You will: 

• Own product area backlogs and requirements; prioritize for impact
• Prototype, experiment, and validate hypotheses with customers
• Plan launches and coordinate cross-functional readiness
• Ensure analytics, accessibility, and performance standards