Strategic Account Director @ Nayya

About Nayya

At Nayya, we believe there’s a better way to choose benefits. A more transparent, less confusing way for employees to control their health and financial potential. Powered by billions of data points and machine learning, our benefits experience platform delivers personalized decision support and guidance during open enrollment, new employee onboarding, qualifying life events, and in the moments that matter all year round. This is one of the most stressful and challenging situations consumers face – and we see that as an opportunity to build an innovative response that can help millions of Americans possess the control and understanding they deserve.

The Strategic Account Director will be responsible for creating, managing, and expanding high-impact relationships across our partner organizations, with a focus on both strengthening existing connections and closing new enterprise partnerships. This leader will work collaboratively with other Nayya team members to foster strong, multifaceted engagement with partners. By developing a deep understanding of each partner’s structure, goals, and challenges, the Director will strategically align Nayya’s platform to meet their needs, driving sustained growth and mutual success.

This role requires a strong understanding of our partner organizations, a growth lens, ability to influence, and exceptional relationship management skills across highly fragmented organizations. The Strategic Account Director demonstrates a thorough understanding of Nayya’s product portfolio and how multiple products can amplify outcomes.

Key Activities & Responsibilities:

Develop and Maintain Key Client Relationships: Establish and nurture leadership-level relationships across various business units within client organizations to drive strategic alignment.
Identify and Close New Partnerships: Identify leads, prospect opportunities, and lead negotiations to establish new, high-value partnerships.
Expand Existing Partnerships: Work closely with current clients to identify opportunities for upselling and cross-selling Nayya’s solutions.
Develop Client-Focused Solutions: Collaborate with internal teams to tailor solutions that align with the unique needs and strategic objectives of each client.
Monitor and Drive Account Performance: Track account health and performance metrics, regularly reporting key outcomes to leadership.
Strategize Account Planning and Forecasting: Create and manage account plans, incorporating revenue targets and forecasts to guide strategic initiatives.
Conduct Regular Client Communication: Maintain consistent, structured communication with clients, including scheduled meetings (QBRs, EBRs) and informal touchpoints.
Drive GTM Alignment with Partner Leadership: Coordinate with sales, distribution, marketing, and product teams to ensure partnerships are integrated into go-to-market efforts.

What You’ll Bring:

Proven success in building and managing key accounts
15+ years of experience in enterprise sales, strategic partnerships, or business development.
Proven experience in securing enterprise customers and driving growth through renewals and product expansions.
Consultative, client-first approach with a high attention to detail.
Prior benefits experience is not required; however, relevant skills and a high aptitude for understanding client needs are essential.
High initiative and the ability to work in dynamic environments.
Strong executive presence with excellent verbal and written communication skills, as well as client-facing presentation skills
Adept at understanding and articulating Nayya’s products, and mapping the respective value propositions to customer needs
Enthusiasm for a fast-paced, dynamic work environment

To learn more about what our Partnerships look like at Nayya, you can hear directly from our Chief Partner Officer here.

The salary range for New York based candidates for this role is $167,700 - $210,500. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience.

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Why Join Nayya?

Be an early employee of a quickly growing, VC-backed start-up - grow with us!
Have a meaningful impact on a platform that is scaling very rapidly
Contribute to a values-based culture with an emphasis on empowerment and autonomy
Work in a highly collaborative, cross-functional environment
Benefits include: Competitive pay, employer-paid healthcare, stock options

Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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