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Trace Systems

DoD-focused digital transformation and secure communications

Client Systems Hardware Specialist 1

Full-TimeDeadline 5/28/27
No salary listed
Entry
Associate's
South Carolina, USA
In Person
IT OperationsIT Service Desk & End User Support
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Active, in-scope U.S. Government-issued Secret clearance is required.
  • U.S. citizenship is required due to the nature of the work and contract requirements.
  • DoDM 8140 (IAT) Level 2 (Security+) or higher is required.
  • General experience installing, administering, and maintaining client machines, devices, peripherals, and software, and providing technical support to network end users is required.
  • An associate degree in Computer Science or a related field, or two or more years of Computer/IT hardware support or related experience, is required.
Responsibilities
  • Add, move, and change client hardware and software to meet end-user data, voice, mobile, and video needs.
  • Provide system support to clients operating on the network/domain.
  • Configure client-level software, modify software configurations, and perform basic configuration management functions.
  • Notify the unit Equipment Custodian of hardware relocations and equipment problems.
  • Install equipment in accordance with AFCENT and SPIN-C directives.
  • Assist with installing, testing, and accepting new systems according to purchase contract terms and instructions.
  • Periodically review the organization's computer resource needs and validate computer equipment requirements.
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software.
  • Implement client workstation software patches, security fixes, and service releases according to local instructions.
  • Manage email and assist users with creating PSTs and moving official emails to electronic file plans.
  • Assist with tracking and managing OEM/COTS licenses, warranties, and service-level agreement renewals for client equipment and software.
  • Support operations and maintenance of deployable communications suites, including equipment setup, teardown, and troubleshooting for Executive Communication Kits.

About the company

Trace Systems provides digital transformation, assured communications, distributed edge architecture, and cloud-based cross-domain solutions for defense and government customers. Its products and services help military and coalition partners operate securely across multiple domains and geographies by enabling rapid, reliable communications, cyber security, networking, and command center support in challenging environments. The company differentiates itself through deep mission-focused experience in austere, down-range operations and fast-response capabilities to support combatant commands and short-notice deployments. Its goal is to help customers achieve trusted, resilient, and connected operations across global theaters.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

McLean, Virginia

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • USSOCOM's $1.81 billion EAGLE-I contract expands revenue visibility through 2036.
  • Trace won a $64 million Army follow-on on April 24, 2026.
  • LAAFB support and Starlink resale deepen Trace's installed base across Space Force customers.

What critics are saying

  • GAO sustained protest findings against Trace on March 4, 2025 over labor rates.
  • The September 9, 2026 GAO ruling killed Trace-adjacent LAAFB work and forces recompete.
  • Heavy federal concentration leaves Trace exposed to bid protests, bridge-contract gaps, and cancellation.

What makes Trace Systems unique

  • Trace pairs cleared DoD communications, cybersecurity, and satellite integration under one prime.
  • Starlink reseller status on May 23, 2025 broadens edge connectivity offerings for government buyers.
  • EAGLE-I award on May 22, 2026 validates decade-scale C2ISR integration capability.

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Benefits

Health Insurance

Flexible Savings Account/Flexible Spending Account

Wellness Program

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Company News

PR Newswire
May 23rd, 2025
Trace Systems Is Now An Authorized Starlink Reseller

MCLEAN, Va., May 23, 2025 /PRNewswire/ -- Trace Systems Inc. is proud to announce its designation as an authorized reseller of Starlink high-speed internet for businesses, enterprises and government use."Working with Starlink represents a transformative step in advancing secure communications capabilities for our customers," said Otto Hoernig III, CEO of Trace Systems. "Integrating Starlink into our service portfolio enhances secure, high-bandwidth connectivity and enables scalable, real-time collaboration across enterprise and edge environments."

PR Newswire
Mar 11th, 2025
Trace Systems Secures Us Air Force 61St Communications Squadron (61 Cs) Base Operations Support (Bos) Contract

MCLEAN, Va., March 11, 2025 /PRNewswire/ -- Trace Systems Inc. (Trace), a leading provider of enterprise IT, communications, and cybersecurity solutions to the Department of Defense (DoD), proudly announces its recent contract award to provide Base Operations Support (BOS) - IT Services to Los Angeles Air Force Base (LAAFB), home to Space Base Delta 3 (SBD 3) and Space Systems Command (SSC) Field Command as well as other locations outside of LAAFB.Under this contract, Trace will deliver mission-critical IT services, ensuring seamless communications and operational efficiency for the U.S. Space Force and other military organizations operating from LAAFB. The company will provide comprehensive IT support, including NIPRNet and SIPRNet operations and administration, incident response, system and network operations and maintenance, configuration and knowledge management, and cybersecurity services, reinforcing the base's digital infrastructure and security posture."Trace is honored to support the 61st Communications Squadron in its mission to maintain superior IT capabilities at Los Angeles Air Force Base," said Stacey McGill, Vice President for Enterprise Solutions at Trace. "This contract award underscores our commitment to delivering cutting-edge technology solutions that enhance operational readiness and mission success for the U.S. military."The 61 CS BOS - IT Services contract further strengthens Trace's position as a trusted partner to the DoD, supporting mission-critical operations with innovative and reliable IT solutions