Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We’re looking for an experienced UX writer/content designer to lend a human touch to our billing and admin features.

You’ll join 7 kind-hearted word nerds on the UX writing team and work closely with people all across the company. You’ll shape strategy alongside PMs, design alongside designers, and solve enterprise-grade mysteries with some of the best researchers and data scientists on the planet. Along the way, you’ll help define Figma’s voice, and create resources that make everyone at Figma a better writer.

This is a full-time role that can be held from one of our US hubs or remotely in the United States or Canada.

What you’ll do at Figma:

• Make Figma more useful for our largest customers, and ensure our pricing model is intuitive and clear
• Captain all language around admin and billing features
• Participate in critiques, sharing your work and giving feedback on visual and interaction design
• Craft UX copy guidelines and improve the UX writing team’s processes
• Build a strong culture of writing at Figma

We’d love to hear from you if you have…

• Experience working on admin or billing features
• 5+ years experience writing interface copy (settings, menus, tooltips, dialogs, etc.) 
• Examples of partnering with internal teams to solve a complex business problem
• A track record of going beyond words to shape interaction design and overall UX
• Samples of admin or billing work you can share with us

It’s an added plus if you…

• Have worked on pricing models or seat management
• Can articulate big ideas in small spaces, and explain complex writing decisions clearly
• Are proactive and independent
• Enjoy moving quickly, while also sweating the right details

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews 

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.