Inetum

Global IT services for digital transformation

Warehouse Assistant

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

Knowledge of Windows 11.
Knowledge of Microsoft 365.
Knowledge of Active Directory.
Experience managing hardware and spare-parts inventories.
Experience controlling backup equipment for on-site support.
Ability to use warehouse management systems, including ERP systems and Excel.
Basic knowledge of computer components, including power supplies, drives, memory, and peripherals.
Three to five years of experience in inventory and/or asset management.
Experience with computer equipment and peripherals.
Experience in branches or retail.
Education in Systems Engineering, Industrial Engineering, Informatics, or Telecommunications, or a related field.
Availability to start the workday at the assigned location and travel throughout the metropolitan area and nearby localities.
Availability for the stated weekday and Saturday work schedule, as well as extended-hours, Sunday, and holiday on-call shifts.

Responsibilities

Manage the storage, distribution, and redistribution of information technology equipment, components, and accessories.
Ensure the proper receipt, registration, maintenance, and distribution of goods in compliance with quality standards and established timelines.
Control inventory of spare parts, computer equipment, and peripherals.
Receive and distribute backup equipment.
Record incoming and outgoing goods in the warehouse system.
Support the technical support team by delivering spare parts.
Organize the warehouse and label components.
Execute equipment additions, removals, and changes.
Update inventory records.
Validate serial numbers and assigned assets.
Manage responsibility forms.
Collect evidence of equipment delivery and retrieval.

Desired Qualifications

Experience with ServiceNow.
Experience with Ivanti.
Knowledge of IT asset management.
Dell certification.
Knowledge of ITIL fundamentals.

Descripción del empleo

Gestionar eficientemente el almacenamiento, distribución y redistribución de equipos, componentes y accesorios de tecnología de la información (TI). Asegurar la correcta recepción, registro, mantenimiento y distribución de los bienes, cumpliendo con los estándares de calidad y tiempos establecidos.

Gestión de Inventario

Control de inventario de refacciones y equipos de cómputo y periféricos
Recepción y distribución de equipos de respaldo.
Registro de entradas y salidas en sistema de almacén.
Apoyo al área de soporte técnico en la entrega de refacciones.
Organización física del almacén y etiquetado de componentes.

Gestión de Activos

Ejecución de altas, bajas y cambios de equipo.
Actualización de inventario.
Validación de números de serie y activos asignados.
Gestión de cartas responsivas.
Recolección de evidencias de entrega y retiro.

Las actividades se llevan a cabo dentro de instalaciones del cliente (área CDMX y localidades cercanas)

Requisitos

Conocimientos Técnicos

Obligatorios

Windows 11.
Microsoft 365.
Active Directory.
Manejo de inventarios de hardware y refacciones.
Control de equipos de respaldo para soporte en sitio.
Uso de sistemas de gestión de almacén (ERP, Excel).
Conocimiento básico de componentes de cómputo (fuentes de poder, discos, memorias, periféricos).
Trabajo en equipo con técnicos de soporte.
Responsabilidad y organización.

Deseables

ServiceNow.
Ivanti.
Gestión de activos TI.
Certificación Dell.
Fundamentos ITIL.

Experiencia

3 a 5 años en inventarios y/o gestión de activos
Experiencia en equipos de cómputo y periféricos
Experiencia en sucursales o retail.

Escolaridad

Ingeniería en Sistemas y/o Industrial.
Informática.
Telecomunicaciones.
Carrera afín.

Información adicional

Deberá tener disponibilidad de iniciar la jornada en el lugar que se le asigne y poderse desplazar dentro del área metropolitana e incluso en localidades cercanas
Horario de lunes a viernes de 8:00 a.m. a 5:00 p.m. sábado 8:00 a.m. a 3:00 p.m. con disponibilidad de guardias en horarios extendido y domingos y días festivos

About the Company

Inetum

Global IT services for digital transformation

Inetum provides IT services for digital transformation in 26 countries, serving enterprises, SMEs, and public sector clients. It offers cybersecurity, cloud computing, predictive maintenance, and augmented reality, delivered through consulting, managed services, and proprietary software. It differentiates itself through a broad service portfolio, strategic partnerships with Microsoft and Sage, and a focus on tailoring solutions to fit each client’s needs. Its goal is to help clients adapt to a changing digital landscape, improving business agility and creating economic, managerial, and social opportunities.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Saint-Ouen, France
Founded: 1995

Recently Posted Jobs

Explore more opportunities at Inetum

See more jobs