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Pearl

Global remote staffing and compliance services

Talent Performance & Development Coach

Learning & Development +1Confirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 3 years of experience in talent management, human resources, or workforce operations.
  • A proven track record of managing high-performing teams or portfolios.
  • Strong communication skills and the ability to build relationships with remote teams.
  • Ability to work independently in a fast-paced, high-growth environment.
  • Experience with performance tracking, coaching, and professional development programs.
  • Proficiency with Slack, Zoom, Google Workspace, Notion, and HubSpot.

Responsibilities

  • Ensure all talent achieve high satisfaction and performance metrics, including NPS of 9 or higher.
  • Drive full attendance in coaching calls and active enrollment in upskilling programs.
  • Identify and flag upsell opportunities to the client success team.
  • Proactively address performance or engagement issues to reduce risk.
  • Contribute to client retention, talent growth, and the company's operational excellence.
  • Build and maintain strong relationships with the talent portfolio.
  • Serve as the primary champion for talent by providing resources, coaching, and guidance.
  • Track individual performance metrics and key performance indicators.
  • Conduct regular check-ins and resolve issues promptly.
  • Capture talent referrals and identify opportunities to provide additional resources to clients.
  • Develop and maintain tailored upskilling programs aligned to individual and client needs.
  • Facilitate onboarding bootcamps and training sessions.
  • Ensure continuous development for all talent under management.
  • Document talent communications, NPS scores, risk levels, and development plans in systems.
  • Track paid time off and attendance issues.
  • Escalate red flags proactively and coordinate with client success teams.

Desired Qualifications

  • Experience working in a startup or high-growth environment.
  • Exposure to international talent operations or remote workforce management.
  • Knowledge of human resources technology platforms and customer relationship management systems.
  • Experience with Airtable, performance tracking dashboards, and learning management platforms.

About the Company

Pearl

Global remote staffing and compliance services

Pearl Talent connects Western companies with vetted professionals from Latin America, South Africa, and the Philippines for remote work. It offers two services: Managed Services (talent sourcing, compliance, global payroll, and ongoing training) and Direct Placement (one-time talent sourcing with full employment transfer). It targets the top 1% of talent through exclusive networks and partnerships rather than public job boards, serving tech, SaaS, e-commerce, healthcare, law, private equity, and VC-backed firms. Its goal is to help Western companies grow remote teams efficiently with compliant, well-supported talent.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, United States
Founded
2022

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