V

Vinfen

Health and human services for disabilities

Residential Program Director 1

Social & Community ServicesPosted on Nov 13
Full-timeMerrimac, MA, USA$60.4k /yrIn-person

About the Job

Requirements

  • Knowledge of human services relevant to the assignment and operations management procedures and practices.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Knowledge and use of advocacy techniques and different communication and learning styles.
  • Knowledge of organizational, strategic, participatory, and collaborative skills.
  • Knowledge of human, legal, civil rights, community, and other resources; available equipment, therapies, and service providers.
  • Knowledge of empowerment and self-advocacy techniques, formal and informal assessment practices, participatory planning techniques, and crisis intervention techniques.
  • Knowledge of decision-making processes and ability to communicate decisions.
  • Ability to provide leadership and team management to staff, balance competing priorities, and make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment, financial management practices in human service organizations, and documentation requirements.
  • At least three years of experience in progressively responsible human services functions, including two years in a supervisory capacity.
  • A high school diploma or equivalent is required; experience may be substituted for academic training in some cases.
  • Driving is required using a Vinfen van or personal vehicle. If using a personal vehicle, the employee must maintain adequate insurance and a safe driving record subject to annual checks.
  • A valid U.S. driver's license must be presented at employment; incumbents must be at least 21 years old, have held a valid U.S. driver's license for at least one year, and pass a driver's screening background check.
  • Ability to perform physically active duties including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; lift at least 25 pounds using proper lifting techniques or a two-person lift; operate a computer and office equipment; assist clients with daily living; and perform routine living activities in day programs or group residences.
  • Ability to remain stationary 50% of the time as needed, move around the facility, communicate with clients, staff, and external representatives, and meet the stated vision requirements.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • MAP certification is required within 150 days of hire.
  • Safety Care certification is required within 90 days of hire.
  • NET training is required.

Responsibilities

  • Oversee the clinical, financial, and administrative operations of specified residential programs and ensure that funding-source standards and regulations are followed and that programs meet quality standards and provide public value.
  • Direct and manage program staff activities, hire appropriate staff, and allocate staff to optimize effort and achieve operational and financial goals.
  • Manage staff performance by providing direction, training, and coaching; implementing recognition and rewards programs; conducting performance planning and reviews; providing career-development guidance; and administering counseling and corrective action when needed.
  • Ensure timely, professional intake of prospective persons served; arrange and conduct intake procedures and assess their appropriateness for the program.
  • Supervise and direct program staff on treatment and support plans and interventions, including rehabilitative strategies and techniques; assist managers with comprehensive assessments; and participate in treatment and support planning meetings.
  • Research housing and subsidy opportunities for referred individuals, assist with applications, and follow through on related requirements and documentation.
  • Conduct outreach and create environments that foster relationships among persons served, their families, friends, and established connections.
  • Resolve problems for staff and persons served, and foster teamwork and leadership in work groups.
  • Provide staff with new and updated policies and directives.
  • Ensure timely, high-quality completion of clinical records, recordkeeping, and service, support, and action plans for persons served.
  • Ensure compliance with internal quality standards, external licensing, certification and accreditation standards and regulations, and program-specific policies and procedures.
  • Assist with development of program budgets and manage adherence to them.
  • Ensure collection of program fees and service-delivery data.
  • Represent Vinfen in professional, trade, regulatory, and funding-source organizations and participate in requested committees, meetings, and activities.
  • Serve as a resource for program staff, families and friends of persons served, neighbors, public officials, and other providers.
  • Manage adverse events, including medication occurrences, physical restraints, and other critical incidents, and ensure related plans and corrective actions are implemented and reported.
  • Respond to internal and external data collection and reporting requests.
  • Ensure program quality and achievement of goals and objectives, and manage quality improvement.
  • Provide on-call backup and on-site support and intervention when necessary.
  • Store, administer, document, and dispose of medication for persons served in accordance with MAP requirements, funding-source regulations, and company policy; ensure compliance with Vinfen MAP protocols.
  • Maintain and enhance staff knowledge of human services issues, trends, and techniques.
  • Ensure maintenance and safety of physical sites.
  • Perform other related duties as required.

Desired Qualifications

  • Experience working with individuals with brain injury is preferred.
  • May be asked to obtain Certified Brain Injury Specialist (CBIS) certification.
  • Other training may be assigned.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

Recently Posted Jobs

Explore more opportunities at Vinfen

See more jobs