Senior Engineer - Cloud Infrastructure

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.

At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

Job Summary

As a Senior Engineer you will be considered a technical expert in cloud infrastructure, deployment automation, infrastructure-as-code practices, environment operations and monitoring capabilities to support business critical digital platforms. Platforms include AWS-hosted services, Adobe Experience Manager cloud services, Jenkins-based automation, Terraform-managed infrastructure and SFTP/File processing and related data integrations. You will determine specifications, plan, design, and develop business critical technology solutions, utilizing appropriate engineering processes - either individually or in collaboration with the data infrastructure and digital experience teams.

This Senior Engineer has engineering technology expertise in AWS and Adobe Experience Manager cloud services.

DUTIES & RESPONSIBILITIES: 

Designing Solutions

• Apply technical knowledge to drive outcomes for customers 
• Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy
• Support cloud environment provisioning, cleanup, and cost optimization.

Developing Software

• Member of team that can work independently, as well as collaboratively with team, in developing core software for the product that delivers outcomes.
• Manage AWS services including S3, IAM, Route 53, CloudFront, EC2, VPCs, Security Groups, WAF, ACM, load balancers, networking, certificates, DNS in order to meet/exceed the teams expectations for site stability, scalability, resilience, etc.

Learning and Applying New Techniques

• Shares new ideas and techniques with team, stay up to date with AEM and AWS related enhancements and Dev/Ops practices.

Collaborating within the Team

• Participate in team’s collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team
• Participate in product planning and implementation. Helps team to understand and decompose work

Defining Engineering Standards and Patterns

• Contribute to develop engineering practices, templates and frameworks in collaboration with the team.
• Ensure cloud resources are secure, documented, recoverable and aligned with operational standards

• Lead the continued implementation and operationalization of Terraform across AWS and related infrastructure.

• Support Adobe Experience Manager as a Cloud Service environments, Cloud Manager pipelines, content deployment processes, package movement, and environment synchronization.

• Partner with engineering and data teams to evaluate additional infrastructure automation opportunities

DevOps

• Continuously assessing technology to build more stable, scalable, and resilient software; Use data to measure progress
• Promote and expand on the use of the CI/CD pipeline to improve the deployment and build process. Administer and improve Jenkins jobs and automation workflows.
• Support cloud environment access control and infrastructure governance.
• Maintain source control practices using Git/Bitbucket/GitHub
• Participates in the team support rotation and provides expert knowledge on focus subsystems.

Selecting & Managing Technology Vendors

• Contribute to define the selection criteria for selecting the right technology vendors .
• Participate in proof of concept / technology along with the vendor

Production Support, Monitoring & Reliability

• Provide operational support for production and non-production environments.

• Troubleshoot platform outages, failed jobs, data load issues, deployment failures, access issues, and infrastructure incidents.

• Perform root-cause analysis and implement sustainable fixes.

• Improve monitoring, alerting, runbooks, dashboards, and operational reporting.

• Support incident response, vendor escalations, and recurring production support needs.

Recruiting/Building Talent

• Engage in the tech community to build the Thrivent technology brand and position as the employer of choice in the market
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  ​
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

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QUALIFICATIONS & SKILLS:  

 Required:

• Bachelor's degree in Computer Science or other technical field or equivalent work experience
•  7+ years of experience in engineering environments, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver 
• 5+ years of experience in cloud engineering, DevOps, infrastructure engineering, or related technology roles.
• Strong AWS administration experience.
• Strong Terraform and Infrastructure-as Code experience.

• Experience with Jenkins or comparable CI/CD automation platforms.

• Working knowledge of cloud networking, DNS, certificates, IAM, WAF, security groups, and access management.

• Sound knowledge of industry standard Software Development Life Cycle (SDLC) practices 

• Sound knowledge of version and revision control practices and procedures including experience with Git-based source control and deployment workflows.

• Sound knowledge of systems design concepts that provide security and stability   
• Expertise in debugging code and/or complex log files for troubleshooting and analysis of product defects 
• Expert knowledge/experience with querying databases for complex data lookup/update 
• Perform code reviews with associate team members. 

 Preferred: 

• Scripting or automation experience using PowerShell, Bash, Python or similar tools.

• Adobe Experience Manager or AEM as a Cloud Service experience.

• SQL Server, Windows Server, or database infrastructure support experience.

• SFTP administration and vendor file integration experience.

• Snowflake, API integration, or data platform experience.

• Experience supporting financial services, investment data, regulatory content, fund/ETF data, or marketing technology platforms.

• AWS certification, HashiCorp Terraform certification, or comparable cloud/platform credentials.
• Experience with monitoring tools such as Dynatrace, Splunk, New Relic, CloudWatch, or similar platforms.

This is a hybrid working arrangement, in office Monday, Tuesday and Wednesday.

Pay TransparencyThrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $104,063.00 - $140,793.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any otherstatus protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.