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TMEIC Corporation Americas

Technical Services Field Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeHouston, TX, USANo salary listed

About the Job

Requirements

  • An associate degree concentrated in electrical, mechanical, or mechatronics engineering, or a related field, or equivalent education and/or work experience.
  • Knowledge of power conversion and distribution transformers.
  • Ability to work in all elements depending on job location and time of year, including heat, cold, rain, and snow.
  • Demonstrated successful working relationships with clients, suppliers, and internal and external contacts.
  • Demonstrated personal leadership, interpersonal, organizational, administrative, and communication skills.
  • Demonstrated continuous improvement in areas of responsibility.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Access, and Outlook.

Responsibilities

  • Provide warranty support for utility-scale solar photovoltaic inverters, variable frequency drives, power distribution, power electronic, and rotating machine products to clients and field personnel.
  • Analyze client equipment failures using diagnostic tools to resolve issues.
  • Provide technical support to clients and other engineers when not in the field.
  • Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design performance criteria.
  • Troubleshoot and isolate issues, then repair or replace defective components.
  • Report hardware, software, or system design errors or deficiencies found through consultation with clients and company engineers, and implement assigned corrective actions outlined in Field Change Notices.
  • Update the client relationship management tool with appropriate case information to ensure timely and accurate reports.
  • Prepare Service Advices and issue them to clients and engineers as necessary.
  • Write or review field reports and issue them to clients as requested.
  • Acquire and maintain current safety qualifications appropriate to assigned tasks, and comply with company and client safety requirements and good safety practices.
  • Process warranty replacements, expediting them when necessary.
  • Investigate suggested field changes, report problems, and recommend solutions to the parent company as necessary.
  • Complete tasks assigned by the manager, provide the manager with advice, and give early notice when work cannot be delivered as specified.
  • Cooperate and collaborate with peers and interact across the organization as specified by the manager.
  • Exemplify company core values of integrity, client focus, team orientation, and personal commitment.
  • Comply with company policies, practices, and procedures, and all regulations and laws.
  • Proactively recommend viable improvements.
  • Ensure effective utilization of business tools and processes.

Desired Qualifications

  • Three years of field engineering experience with utility-scale solar photovoltaic inverters, variable frequency drives, power distribution, power electronic, and rotating machine products.
  • Controls engineering experience.
  • Low-voltage drive engineering experience.
  • Photovoltaic inverter power generation experience.
  • Power plant controller and battery storage experience.

About the Company

TMEIC Corporation Americas

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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