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Delaware North

Global hospitality and entertainment operator

Manager Sales

Account ExecutivePosted on Nov 5
Full-timeMelbourne VIC, AustraliaNo salary listed

About the Job

Requirements

  • Proven experience in sales leadership, event sales, venue sales, catering sales, hospitality sales, or a related commercial environment.
  • A strong record of generating new business, converting leads, and achieving revenue targets.
  • Confidence building relationships with senior stakeholders, corporate clients, and premium event customers.
  • Commercial acumen, negotiation capability, and the ability to tailor solutions to client needs.
  • Experience using CRM or event management systems.
  • Strong written and verbal communication skills, with the ability to create high-quality proposals and presentations.
  • A proactive, resilient, and outcomes-focused approach, with energy for building a growing business.

Responsibilities

  • Lead and execute the non-race day sales strategy for Flemington Racecourse.
  • Proactively identify, pursue, and secure new business opportunities across corporate, social, and premium event markets.
  • Convert inbound enquiries and qualified leads into confirmed revenue through timely follow-up, tailored proposals, and strong commercial discipline.
  • Build and manage a high-quality sales pipeline, with a focus on long-term growth and repeat business.
  • Develop trusted relationships with corporate clients, event organisers, agencies, and key industry partners.
  • Prepare and present compelling proposals, pitches, and commercial recommendations.
  • Lead contract negotiations and support a seamless transition from sale to event delivery.
  • Use CRM systems to track activity, maintain pipeline accuracy, and support sales reporting.
  • Represent Delaware North and VRC at industry events, client meetings, and networking opportunities.

Desired Qualifications

  • EBMS experience will be highly regarded.

About the Company

Delaware North

Global hospitality and entertainment operator

Delaware North runs hospitality and entertainment services around the world. It manages food service, concessions, hotels, resorts, casinos, restaurants, and venue operations for sports venues, airports, national and state parks, and other destinations, serving more than 500 million guests each year on three continents. How it works: it partners with venues and local communities to design and operate guest experiences, including dining, lodging, attractions, and concessions, with a focus on sustainability and long-term relationships. How it differs from competitors: it combines a very wide range of services (travel hubs, parks, casinos, hotels, and venues) with a long history of partnerships and a commitment to local communities and sustainable practices, giving it scale and consistency across many markets. Goal: to delight guests by delivering the world’s best experiences today while reimagining tomorrow through sustainable, people-centered service.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Buffalo, NY
Founded
1915

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