Software Quality Engineer - Managed Service

RESPONSIBILITY

The Quality Engineer is responsible for ensuring software reliability, test automation, and continuous quality improvement across the software development lifecycle. The role requires strong analytical skills, test automation expertise, and collaboration with product and development teams to implement robust testing strategies. Engineers must work in an agile, DevOps-driven environment, ensuring fast feedback loops, risk-based testing, and high software quality.

• Collaborate with Product Owners and Business Analysts to define clear and actionable user story acceptance criteria.
• Work with Software Engineers to ensure automated test coverage and prevent bugs and defects in production.
• Analyze and decompose complex software systems to design holistic, risk-based test strategies.
• Develop and maintain test automation frameworks using industry-standard tools.
• Design, implement, and execute comprehensive test suites covering functional, regression, exploratory, and performance testing.
• Take a risk-based approach to test automation, prioritizing critical functionality for maximum impact.
• Perform time-boxed exploratory testing to uncover edge cases and usability issues.
• Maintain a stable regression test suite integrated into QA nightly builds.
• Continuously refine smoke tests in the Development CI environment for early issue detection.
• Lead system integration testing with other system owners to validate cross-system interactions.
• Oversee User Acceptance Testing (UAT), coordinating with stakeholders to ensure business requirements are met.
• Manage the defect lifecycle, test artifacts, and test repositories to ensure clear tracking and reporting.
• Drive continuous improvement in agile testing practices, tools, and methodologies.
• Take on a secondary role as an Application Performance Engineer or Application Security Engineer to expand testing coverage beyond functional aspects.

EXPERIENCE AND SKILLS NEEDED

Core Testing Expertise:

• Strong knowledge of test automation strategies and risk-based testing.
• Experience designing and executing test cases, test plans, and test suites.
• Hands-on experience with manual and automated testing for web, mobile, and API services.
• Familiarity with cross-browser, cross-platform, and responsive UI testing.

Test Automation & CI/CD Integration:

• Experience with test automation frameworks such as Selenium, Playwright, Robot Framework, Cypress, SikuliX, or EggPlant.
• Knowledge of test scripting and automation programming using Python, Java, JavaScript, or C#.
• Experience integrating test automation into CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, Bamboo).
• Ability to design maintainable, scalable, and reusable test automation suites.

Agile & DevOps Testing Practices:

• Strong understanding of agile testing methodologies, including TDD, BDD, and exploratory testing.
• Experience working in agile development environments (Scrum, Kanban, XP).
• Familiarity with shift-left testing approaches, ensuring early defect detection.
• Experience with containerized testing in Docker/Kubernetes environments.

Security & Performance Testing (Added Advantage):

• Experience with performance testing tools (JMeter, Gatling, k6, Locust).
• Knowledge of application security testing (OWASP ZAP, Burp Suite, SAST, DAST).
• Experience conducting API security testing using authentication protocols (OAuth, JWT).

Test Management & Certifications:

• Experience managing defect tracking and test repositories using tools such as JIRA, TestRail, Micro Focus ALM (QC/Sprinter).
• Certified Software Testing Professional (CSTP) and/or Certified Software Quality Analyst (CSQA) is an advantage.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.