Learning Experience Designer

Overview

ABOUT THE POSITION

Learning Experience Designer | Orlando, FL | Hybrid

Under general supervision, designs, develops, evaluates, and revises training programs, courses, learning experiences, and other VHB instructional materials and performance-support tools. Applies instructional design, adult learning, accessibility, universal design, user experience, multimedia, and artificial intelligence (AI) principles to create engaging and effective learning experiences for employees and/or clients while applying human judgment and quality review to all deliverables.

Primary Duties & Responsibilities

• Designs in-person, virtual, blended, and e-learning solutions targeted at employees and/or clients.
• Collaborates with subject matter experts and stakeholders to ensure content is accurate, relevant, and aligned with learning and business needs.
• Analyzes learner, performance, and business needs to determine appropriate learning and performance-support solutions.
• Determines the key content, skills, behaviors, and resources that best meet the needs of the target audience.
• Designs end-to-end learning experiences that may include instruction, practice, assessment, reinforcement, coaching, job aids, and post-learning support.
• Assists in the design and development of learning platforms and resources for online, blended, and traditional courses. Uses multiple formats, including print, graphics, audio, visual, video, and multimedia, and selects appropriate formats for the target audience, content, and delivery environment.
• Develops learning activities, scenarios, assessments, job aids, and other resources that support knowledge application and workplace performance.
• Researches and recommends best practices, instructional resources, technologies, AI tools, and multimedia to support learning.
• Uses AI tools, when appropriate and consistent with VHB policies and procedures, to support research, analysis, content development, accessibility, and workflow efficiency. Reviews, validates, edits, and applies human judgment to AI-assisted outputs to ensure accuracy, relevance, confidentiality, accessibility, and alignment with VHB standards.
• May develop and deliver train-the-trainer programs and facilitate learner research, design workshops, usability testing, or pilot programs.
• Evaluates learner feedback, assessment results, usability, and other available data and modifies learning experiences to better meet training and performance goals.
• Participates in professional and personal development aligned with career goals, including continued development of AI literacy and emerging learning technologies.
• Performs all job functions in compliance with applicable federal, state, and local regulations and VHB policies and procedures.

Skills & Knowledge

• Working knowledge of instructional design, adult learning theory, learning experience design, visual learning design, accessibility, universal design, and interactive training techniques.
• Knowledge of learner-centered design, user experience principles, creative teaching strategies, and performance-support methods.
• Proficiency with AI tools relevant to learning, content development, research, analysis, productivity, or demonstrated interest and willingness to develop proficiency in these tools.
• Ability to evaluate AI-generated or AI-assisted content for accuracy, accessibility, confidentiality, appropriateness, and alignment with learning and business objectives.
• Solid analytical, creative, and problem-solving skills.
• Experience with learning management systems.
• Proficient with Microsoft Office Suite.
• Experience with e-learning software, such as Adobe Premiere, Articulate, or comparable tools.
• Excellent verbal, written, and interpersonal communication skills.
• Team oriented with ability to perform multiple tasks independently in a timely manner and collaborate effectively and positively with coworkers.
• Self-motivated, highly organized, adaptable, and detail oriented.
• Skills and knowledge must be commensurate with required experience and job level.

Minimum Qualifications

• 2+ years of training, instructional design, and/or learning design experience in a corporate or business setting focusing on adult learners
• BA/BS in HR, Education, or related discipline

The full-time annual base salary range for this position is $60,000 to $80,000 if located in Florida. The base salary offered will be determined based on job-related factors, including geographic location, internal equity, experience, credentials, skills, education, work schedule, and other factors permitted by law. The posted salary range reflects base pay only. Additional compensation and benefits available to eligible employees are outlined in our Total Rewards Program.

Annual base salary is one component of VHB’s Total Rewards package. In addition to base pay, eligible employees may receive annual incentive compensation bonuses, spot bonuses, and merit-based salary increases, providing opportunities to increase earnings beyond base pay. VHB also offers a differentiating work experience, including a comprehensive benefits package that includes eligibility to participate in the VHB 401(k) plan, medical, dental, vision, life, and disability insurance, wellness programs, tuition reimbursement, and recognition programs. 

Details on VHB’s benefits package can be found here: Benefits Checklist  

Building what’s next, together.

Our people make the difference. We foster a technology-empowered, people‑driven, future‑ready culture where agility, innovation, and collaboration shape how we work every day.

When you join VHB, you’ll find:

• Meaningful work on complex projects with real community impact
• A collaborative, inclusive culture that values curiosity and shared success
• Support to grow your skills and lead through change
• Learning and development supported by evolving tools and technologies, including AI
• Best-in-class benefits and a flexible, hybrid work environment

We’re growing across the East Coast and are consistently recognized as a great place to work. Ready to shape what’s next? Learn more about what sets our employee experience apart and connect with us.  

VHB is a proud Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of inclusion and belonging, supported by deep-rooted core values, one of which is diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.

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