Family Services Coordinator

Where You’ll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy. 

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. One Community. One Mission. One California 

Job Summary and Responsibilities

As a Family Services Coordinator, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.

Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.

To thrive in this critical role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Complete a comprehensive assessment of each family with respect to health care, substance abuse treatment, education, child development, employment, child care, housing and legal issues, as well as an evaluation of parent-child interaction and the actual physical care provided by parents.
• Develop an individualized family plan that incorporates family strengths and needs and promotes self-sufficiency in each of the above areas.
• Work with caregivers to develop weekly home visits and weekly activity plans that help caregivers identify children's developmental strengths, temperamental characteristics, and communication styles; support caregivers in developing organized and safe environments; and assist caregivers in learning about normal child development, age-appropriate toys and play activities, nutrition, and routine health care needs.
• Facilitate group socialization experiences and assist with parent meetings.
• On an ongoing basis, identify emerging social, health, parenting, developmental, and environmental issues and provide referrals, advocacy, support, and anticipatory guidance as needed.
• Collaborate and act as liaison with community agency representatives at various organizational levels to facilitate and coordinates provision of needed services, including, as necessary, convening joint case conferences with staff from other involved agencies and making joint home visits when interagency or interdisciplinary collaboration is indicated.

Job Requirements

Required

• Bachelors Other degree in child development,social work, psychology, human development, or a related field.
• Experience working with low-income families and families from diverse cultural and ethnic backgrounds.
• Basic Life Support - CPR, within 90 Days
• First Aid, within 90 Days
• Driver's License: CA
• Auto Insurance
• Fire Safety, within 90 Days

Preferred

• Master's degree in social services field