Patient Services Clerk

Job Description

Join our team at Marie Curie Hospice Glasgow

We have two exciting opportunities for two Patient Services Clerks to join our friendly and dedicated Scotland Administration Team at Marie Curie Hospice Glasgow. 

We’re recruiting for: 

• 1 x Permanent Full-Time position – 37.5 hours per week 08.30am to 4.30pm  Monday to Friday 

This is a fantastic time to join our team and take on a varied and rewarding role at the heart of our clinical services. As our Patient Services Clerks, you’ll provide a comprehensive and professional clerical support service to our clinical teams across the Inpatient Unit, Outpatient and Day Therapy services, as well as other clinical areas.  You’ll be a key first point of contact, providing essential non-clinical support and coordination to help ensure our clinical services run smoothly and efficiently. From supporting our busy clinical teams to helping create a welcoming and professional experience for those accessing our services, your contribution will really matter. 

We’re looking for someone who is flexible, proactive, organised and approachable, with excellent attention to detail and the ability to thrive in a busy healthcare environment. If you’re passionate about providing an excellent administrative service and want a role where your work helps support patients, families and the teams caring for them, we’d love to hear from you. 

What you will be doing:  

• Updating patient information boards in rooms and managing admissions and bereavements with sensitivity and discretion 
• Coordinating stock control and placing orders for clinical equipment and supplies 
• Ensure all documentation and onward referrals following a patient’s death are completed promptly, accurately, and with compassion, maintaining sensitivity throughout the process. 
• Maintaining accurate patient records using EMIS and scanning documentation 

What we’re looking for:   

• Experience in administrative roles, with an understanding of clinical support processes 
• Confidence in engaging with patients and families, showing empathy and professionalism during sensitive or challenging conversations 
• A flexible and enthusiastic team player who can work independently, takes initiative and is committed to their own learning and development. 
• Proficiency in Microsoft Office applications, with the ability to manage digital records and documentation efficiently 
• Excellent organisational skills and the ability to prioritise tasks in a fast-paced environment 

Please see the full job description here

Qualifications

Additional Information

What’s in it for me?  

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £26,696  to £28,988  pro rata please note this salary is based on full-time hours; it will be pro-rated based on the hours advertised for the role.  

Contract:  Permanant and Part Time contracts available, Full time hours 37.5 hours  08.30am to 4.30am Monday to Friday and Part time hours 21 hours per week 08.30am to 12.45pm  

Based: Marie Curie Hospice Glasgow, 133 Balornock Rd, Glasgow G21 3US 

Benefits You’ll Love 

• Annual leave allowance 27 days plus 10 public holidays 
• Competitive Policy for parental/sick Leave    
• Continuous Professional development    
• Industry leading training programmes    
• Season ticket loan for travelling to and from work    
• Defined contribution schemes for Pension     
• Marie Curie Group Personal Pension Scheme    
• Loan schemes for bikes; computers and satellite navigation systems      
• Introduce a friend scheme    
• Help with eyecare cost  
• Entitled to Marie Curie Blue Light Card     
• Entitled to Benefit-Hub Discount Scheme     
• 15% staff discount in all Marie Curie Shops  
• Life assurance – for all employees 

Application Process 

• Close date for applications:  Sunday 15th November 2026 We encourage you to apply early, as our vacancies can attract a high volume of applications and we may close the advert once sufficient applications have been received and reviewed and may move to interviews sooner. 
• Interview Dates: TBC 
• As part of your online application, you will be asked for a CV.   Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.   

 
Ready to take the next step? We’d love to hear from you.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Compensation: 26696 to 28988 (GBP) (YEARLY)