Full Stack Engineer
State Street
Full Stack Engineer
State Street
Holds assets for institutions and runs index funds
Senior Production Reliability Engineer
We are seeking a highly technicalSeniorProduction Reliability Engineer toleadourlocalExcellenceinEngineering team. This isnot a software development role: its focus isthe reliability, diagnosability and operational effectiveness of complex, largely non-cloud production systems.The successful candidate will combinedeep knowledgeof system architecture,data flows and databases with advanced debugging, monitoring and troubleshooting skills.They will lead difficult investigations through to root cause, drive AI-enabled automation and operational improvement, and provide technical direction and mentoring to the local team. Infrastructure, capacity and performance are important supporting areas, but cloud-platform engineering is not the primary remit.
Key Responsibilities:
Advanced Incident Investigation & Problem Management
Lead complex, high-impact and multi-system production investigations from triage and containment through recovery, root cause and corrective action.
Diagnose issues across applications, services, operating systems, databases, messaging and networks using logs, traces, metrics, configuration, queries and controlled reproduction.
Retain end-to-end ownership while coordinating effectively with software engineering, product, infrastructure and customer-facing teams.
AI, Automation & Operational Improvement
Champion practical use of AI and automation to accelerate incident investigation, correlate telemetry, surface likely causes and recommend next actions.
Automate diagnostics, health checks, evidence collection, recovery activities and recurring operational workflows using scripts, tools and governed AI-assisted solutions.
Build searchable operational knowledge from incidents, runbooks, architecture information and known errors, and measure reductions in manual effort and time to recovery.
Improve system supportability by influencing logging, telemetry, diagnostic interfaces and non-functional engineering requirements.
System Architecture, Data Flows & Databases
Maintain a deep understanding of end-to-end architecture, component responsibilities, dependencies and critical business flows.
Trace transactions and data across APIs, services, message brokers, batch processes and databases to isolate defects and performance bottlenecks.
Diagnose database query, locking, contention, indexing, connectivity, data-quality and throughput issues, and identify resilience gaps and operational risks.
Local Team Leadership& Operational Readiness
Provide day-to-day technical leadership for the local team, setting priorities, allocating investigations and maintaining high standards of ownership and follow-through.
Coach and mentor engineers in architecture, debugging, observability, automation and effective incident practice, while fostering collaboration with global teams.
Observability,Monitoring& Reliability
Help develop actionable observability across services, databases, interfaces and infrastructure using platforms such as Dynatrace.
Help direct improvements to dashboards, alerts and diagnostic views covering service health, dependencies, latency, throughput, saturation and errors.
Help define meaningful indicators and thresholds, reduce alert noise and use telemetry to shorten diagnosis and recovery times.
Skills, Experience & Qualifications Required:
4–7 years of progressively responsible experience in site reliability, production engineering, application support, systems engineering or a similarly deep technical operations role, ideally in financial services.
Proven ability to lead complex investigations across distributed systems using structured diagnosis and root-cause analysis.
Strong understanding of system architecture, APIs, microservices, messaging, data flows and multi-tier failure modes.
Strong relational database and SQL skills, including query performance, locking, indexing, connectivity and data integrity.
Hands-on experience with observability platforms such as Dynatrace and with logs, metrics, traces, dashboards and alerts.
Strong commitment to leveraging AI and automation safely and pragmatically to improve diagnostics, operations and reliability outcomes.
Scripting capability in PowerShell, Python, Bash or SQL; working knowledge of Java, C#, Kubernetes, Kafka and API gateways is advantageous, but regular feature development is not expected.
Understanding of performance, capacity, resilience, networking and operating-system fundamentals; on-premises or hybrid experience is strongly valued, while Azure familiarity is useful but secondary.
Experience providing technical leadership, prioritising team activity, mentoring engineers and coordinating across engineering, product, infrastructure and customer-facing teams.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Read our CEO Statement
Holds assets for institutions and runs index funds
State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.
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