Administrative & Executive AssistanceAdministrative Support, Reception & Front Desk
About the job
Requirements
A BA or MA in Languages, Communications, Marketing, or Economics.
Good knowledge of Microsoft Suite and Adobe Suite.
B2 level of English.
Customer-oriented, highly motivated, precise, with excellent interpersonal skills.
Responsibilities
Welcome students, teachers, visiting professors, and guests; provide passes and general information about the campus, services, and units; and distribute student badges.
Manage the switchboard by distributing calls to units and identifying the appropriate subject or unit for each call or request.
Manage the reception mailbox and lost-and-found service.
Support the Registration Office's daily activities, including issuing certificates, managing the Segreteria.roma mailbox, sending notices to students and teachers, and updating student study plans.
Support the annual update of the guide by coordinating collection of updates and requesting and verifying translation and layout of texts.
Support the Reception department's daily administrative activities, including distributing keys to teachers and staff and managing the Reception mailbox.
Coordinate outgoing mail, including letters, pony, and courier items, and assist units with sending letters or packages.
NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.
NABA is currently seeking motivated individuals for the role of
INTERN RECEPTIONIST AND REGISTRATION OFFICE
Tutored by the Registration Office and Language Center Supervisor, the intern will study and apply customer care techniques to learn how to welcome students, teachers, visiting professors and guests, while developing the welcoming and professional spirit of our Academy, which aims to create a student-centered environment within our Campus.
The role will be equally divided between the Reception and the Registration Office, with 50% of the intern’s time dedicated to each area.
The selected candidate will learn the following activities:
Assure a welcome service to students, teachers, visiting professors and guests giving the pass and the general information about the Campus and all services and Units. Execute the distribution of the student badge.
Execute the management of switchboard distributing the calls to Units request and identifies the correct subject to forward the call or request. Execute the management of the mailbox of ‘reception’. Execute the lost and found.
Support the Registration office in the daily activities (issuing certificates, supporting with the management of the mailbox Segreteria.roma sending notices to students and teachers, updating students study plan)
Support the annual update of the guide, coordinate the collection of updates, require and verify the translation and layout of the texts.
Support the Reception department in the daily activities in ordinary administration (distributing keys to teachers and staff, supporting with the management of the mailbox Reception)
Support other academic offices in coordinating the entire flow of outgoing mail (letters, pony, couriers) and providing assistance to Units that need to send letters or packages.
Requirements:
BA/MA in Languages, Communications, Marketing, Economics
Good knowledge of Microsoft Suite and Suite Adobe
B2 level of English
Customer-oriented, highly motivated, precise, with excellent interpersonal skills
What We Offer:
6-month full-time internship
€800 gross monthly reimbursement of expenses + meal vouchers
The opportunity to work in a stimulating, international, and multicultural environment
A dynamic, collaborative, and supportive team culture
Unlimited access to LinkedIn Learning
Workplace: Rome
If you meet these requirements, we invite you to apply and become part of our team at NABA.
Please submit your application, authorizing the processing of your personal data in compliance with GDPR 679/16. We inform you that the personal data contained in your CV will be processed in accordance with the principles of lawfulness, fairness, transparency and protection of your privacy and rights. Personal data collected, including your first and last name, address, email address, educational and employment history, and job qualifications, will be used exclusively for recruitment purposes.