Hoag

Nonprofit regional health care delivery system

Medical Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 11

Full-time$24.27 - $32.02 /hr

About the Job

Requirements

High school graduation or equivalent GED is required.
Graduation from a Medical Assistant program or equivalent medical back-office experience is required.
Ability to anticipate provider needs and apply critical thinking based on experience is required.
For HMG Primary Care, four years of primary care experience is required.
For Hoag Urgent Care, four years of primary or urgent care experience is required.
For the Diabetes Center, four years of Medical Assistant experience is required.
For Oncology, Gastroenterology, Digestive, and Pain Management specialty clinics, two or more years of Medical Assistant experience is required.
For the specified Ob/Gyn and family-planning clinics, two years of Ob/Gyn experience is required.
Current American Heart Association Basic Life Support certification is required.
For the Pain Management Center, National Certified Phlebotomy Technician certification or California-specific CPT I certification is required.

Responsibilities

Schedule patients for follow-up office visits, imaging, and laboratory work.
Prepare appropriate chart elements.
Check vital signs.
Room patients.
Assist with procedures.
Complete the pre-authorization process.
Act as a liaison between providers and patients.
Work collaboratively with staff to ensure all appropriate records are received and required testing is completed before appointments or surgery.
Update staff and patients on the timing and status of tasks that may affect patient health, testing, or treatment options.
Ensure even patient flow and continuous communication within Hoag and with referring physician offices.
Follow clinic guidelines for handling instruments and equipment used in clinic procedures at Oncology and Specialty Clinics.
Start at different locations during the workweek or travel to multiple sites when required.

Desired Qualifications

Medical Assistant certification is preferred.
CPR certification is preferred.
For Diabetes, Oncology, Gastroenterology, and Digestive Specialty Clinics, current Limited Phlebotomy certification is preferred.

Primary Duties and Responsibilities

The Medical Assistant II (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow.

This includes but is not limited to the following tasks:

Scheduling patients which can include follow up office visits, imaging and lab work
Preparation of appropriate chart elements
Checking vital signs
Rooming patients
Assisting with procedures

The non-clinical responsibilities of this position would also include:

Pre-authorization process
Acting as a liaison between the providers and patient

The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.

May be required to start at a different location throughout the workweek or travel to multiple sites.

Oncology and Specialty Clinics: Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures.

Education and Experience
Required:

High school graduate or equivalent GED
Graduate of a Medical Assistant Program OR equivalent medical back-office experience as defined below.
Ability to anticipate provider needs/ critical thinking skills that come from experience.

HMG/OCW

HMG Primary Care : Must have 4 years experience in Primary care.

HUC

Hoag Urgent Care: Must have 4 years' experience in Primary or Urgent Care.

Diabetes Center

Must have 4 years' experience as a Medical Assistant

Oncology/Gastro/Digestive/Pain Management Specialty Clinics

Must have 2+ years of experience as a Medical Assistant

OCW Tustin Legacy 15000 Obgyn, OCW IRV 16305 Ob/Gyn, OCW IRV 16305 Other Ancillary, HSC IRV 16305 Fam Planning, OCW FH 26672 Ob/Gyn, OCW LH 24411 Obgyn, SC HHC 993 Obgyn, OCW MV 26800 Obgyn

Must have 2 years OBGYN experience

License Required:

N/A

License Preferred:

N/A

Certifications Required

Current BLS (AHA) Certification

Pain Management Center:
National Certified Phlebotomy Technician (NCPT) or California specific CPT I

Certifications Preferred

Medical Assistant Certification
CPR certification
Diabetes, Oncology, Gastro, Digestive Specialty Clinics
Current Limited Phlebotomy Certification

Pay Range: $24.27/hour to 32.02/hour

About the Company

Hoag

Nonprofit regional health care delivery system

Hoag is a nonprofit regional health care delivery system in Orange County, California, delivering comprehensive, personalized care through 1,800 physicians, 17 urgent care facilities, 12 health and wellness centers, and two hospitals. It operates seven institutes focused on cancer, digestive health, heart and vascular, neurosciences, spine, women’s health, and orthopedics (via Hoag Orthopedic Institute, including an orthopedic hospital and four ambulatory surgical centers). Hoag is the highest ranked hospital in Orange County by U.S. News & World Report and the only OC hospital listed in California’s Top 10, and it holds Magnet designation from the American Nurses Credentialing Center. Its model combines prevention, specialty care, surgery, and coordinated services to meet local health needs. Hoag’s goal is to provide world-class, accessible, patient-centered care that improves health outcomes for the communities it serves.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Newport Beach, CA
Founded: 1952

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