Kitchen Porter

Job Description

Kitchen Porter

Position overview

To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times.  Ensure that all F&B outlets are provided with clean and sanitised operating equipment. To utilise food-handling techniques which are in line with current Health and Hygiene regulations.

Main responsibilities

Duties

• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• To count, sort and prepare operating equipment as required.
• Ensure correct handling of chemicals and equipment as per manufacturer’s instructions.
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically cleaned and safely stored.
• Follow the regular cleaning rosters and standard methods for deep cleaning of floors, walls, coolers, oven’s & operating equipment.
• To contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances
• Ensure garbage is collected and disposed of correctly from all kitchen areas each shift.
• Utilise safe and hygienic methods for the removal of dry and wet waste.
• Any other reasonable request as required by your Supervisor or Hotel Management.
• Helps receive deliveries and tidies food items according to storage guidelines.
• Cleans and tidies the workplace and employee’s dining room following the supervisor's instructions.
• Loading bay duties – tiding, cleaning and receiving deliveries.

Health & Safety

• Actively participate in safe work practices and procedures in the workplace, use equipment safely.
• Fully understand departmental fire, evacuation and emergency procedures.
• Report/ record all accidents/incidents on the appropriate workplace register and support injured employee rehabilitation.
• Report any health or safety hazards to your Supervisor.
• Wear protective clothing and equipment provided, including industry approved footwear and head covering.
• Actively participate in Accor hotel environmental initiatives.
• Report all broken or damaged equipment to a Supervisor.

Customer Service

• Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
• Actively promote, hotel facilities and services.
• Implement the Accor customer service vision to ‘offer the best service to our customers’.

General Duties

• Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
• Suggest any improvements that could be made to existing services or procedures.
• Attend training programmes and meetings as directed to constantly improve skills and knowledge.
• Follow the expectations and guidelines in the Accor Employee Handbooks/Hotel Fact-sheets.
• Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor. 

Qualifications

You must:

• Time management: Kitchen porters must follow a schedule and easily transition between tasks. You should understand how long tasks will take and prioritize your work.
• Teamwork: Kitchens are fast-paced environments where you will work with many people, so teamwork skills are essential. You need to be able to take direction and understand the workflow.
• Communication: You should be able to effectively communicate with other members in your team. You may need to report and describe any problems you face.
• Food safety and sanitizing procedures: Kitchen porters help to keep food from cross-contaminating and ensure that surfaces are clean. 
• Attention to detail: As a kitchen porter, you're responsible for organising, cleaning and storage. This means it's essential to pay close attention to your environment.
• Physical stamina: Porters may stand and perform repetitive movements for long periods. They may also lift heavy objects. 

Additional Information