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EquipmentShare

Tech-driven construction equipment rental and sales

Equipment Technical Trainer

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeColumbia, MO, USANo salary listed

About the Job

Requirements

  • At least 5 years of experience as a CASE CNH-trained technician.
  • A passion for helping others and a willingness to provide exceptional customer service.
  • A strong work ethic and the ability to contribute to Advanced Solutions and EquipmentShare.
  • Strong organizational skills.
  • Attention to detail and accuracy, with the ability to quickly identify process breakdowns.
  • Strong time-management and communication skills.
  • Ability to leverage technology to improve communication and efficiency.
  • Ability to multitask and navigate various programs and applications while providing timely service to internal and external customers.
  • Working knowledge of G Suite, including Gmail, Google Docs, Sheets, and Drive.
  • Ability to work on a team.
  • Ability to proofread and edit written content.
  • Ability to acquire new skills proficiently.
  • Ability to use diplomacy and tact when handling problems.
  • Ability to work quickly and think logically, especially under pressure.
  • Ability to adapt positively to change.
  • Ability to travel to support the growth of the training plan; willingness and ability to travel up to 75% nationwide.
  • Ability to safely operate all CASE Industrial equipment at EquipmentShare locations.
  • Ability to sit for prolonged periods at a desk and work on a computer; occasional lifting of up to 50 pounds may be required.
  • May need to work outdoors and in varying weather conditions.
  • Employment is contingent on passing a background check; some roles also require a drug test depending on job responsibilities.

Responsibilities

  • Develop, coordinate, schedule, update, and maintain branch and/or regional/district training programs, calendars, records, and personnel for CASE Industrial-related training.
  • Execute required in-person training for CASE Industrial.
  • Serve as an example and resource to help EquipmentShare maintain and recruit a high-quality service workforce.
  • Perform duties in accordance with EquipmentShare’s vision, mission, and values.
  • Manage time to complete training, assignments, and special projects on time.
  • Perform duties required by the CASE Industrial Dealer Trainer Program.
  • Maintain expert-level knowledge of the CASE Industrial product lines maintained by EquipmentShare.
  • Establish and maintain professional relationships with internal and external CASE Industrial stakeholders.
  • Serve as lead trainer and host for Equipment Technical Training courses and complete necessary train-the-trainer certifications.
  • Develop thorough knowledge of CASE Industrial diagnostic equipment.
  • Use CNH-provided training materials, including online learning modules, quizzes, assignments, manuals, and schematics.
  • Replicate shop sessions performed by CNH Industrial Technical Trainers.
  • Ensure attendance and certification records are provided to appropriate personnel for entry into EquipmentShare’s Data Asset Management System.
  • Communicate training and course schedules, availability, requirements, due dates, and completions to learners and internal and external managers.
  • Promote EquipmentShare University and other EquipmentShare resources.
  • Monitor the team email account to provide prompt support.
  • Monitor and support Slack channels, ES-Ops pages, and other communication channels to identify and meet employee, branch, and dealer training needs.
  • Develop training resources to support a tier-based training program.
  • Ensure tooling purchased by EquipmentShare is cataloged and tracked in AssetTiger, T3, or an equivalent library system.
  • Work regularly on active job sites and training facilities.

Desired Qualifications

  • Experience as a dealer-level shop and field service technician.

About the Company

EquipmentShare

Tech-driven construction equipment rental and sales

EquipmentShare provides construction equipment rental and sales, plus tech-enabled services that streamline operations. Its platform combines an equipment marketplace with smart technology that tracks assets, manages users, and monitors performance; data science predicts maintenance, issues service alerts, and GPS tracks machines. It differs from traditional rental houses by offering proactive, data-driven management tools that reduce downtime, improve productivity and safety, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through integrated rentals, sales, and technology services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Columbia, MO
Founded
2014

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