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Mercier Consultancy Group

German Speaking Digital Trust and Safety Analyst

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent spoken and written German.
  • A valid EU passport is mandatory.
  • English communication skills for collaborative team environments.
  • Resilience and the ability to handle sensitive social media content professionally.
  • An analytical mindset and attention to detail.

Responsibilities

  • Monitor and review social media content for compliance with community guidelines and safety policies.
  • Analyze and escalate complex safety incidents to help maintain a secure platform.
  • Apply cultural and linguistic insights into the German-speaking market to interpret nuances in user-generated content.
  • Collaborate with cross-functional teams to improve content moderation strategies and digital protection protocols.
  • Use internal tools to identify and mitigate risks related to cyber-harassment, misinformation, and prohibited content.
  • Maintain high accuracy and productivity standards in a fast-paced social media environment.
  • Stay updated on emerging trends in digital safety to protect the social media brand.

Desired Qualifications

  • Previous experience in trust and safety, content moderation, or a related social media sector.

About the Company

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