Full-Time

Senior Operations Manager

Apple

Apple

10,001+ employees

Designs and sells hardware and software

No salary listed

Los Angeles, CA, USA

In Person

Category
Business & Strategy (1)
Requirements
  • 15+ years relevant experience in managing the operations for a creative advertising agency or in-house creative department
  • 3+ years of experience leading, motivating, mentoring, and developing a high-performing operations team
  • Demonstrated track record of managing operations with hands-on experience and proven ability of enhancing the strategic approach to planning and operations
  • Proven experience establishing and optimizing processes that streamline operations, increase efficiency, simplify workflows and elevate quality
Responsibilities
  • Partner with Marcom LA and Worldwide (WW) leadership to develop the optimal structure and resource plan that balances innovation, efficiency and quality, while enabling business goals to be met
  • Manage the group’s quarterly and fiscal planning processes to identify key strategic priorities and to ensure that resources and funding are aligned against these priorities. They will be responsible to communicate and align annual and quarterly planning cycles with both Marcom and Services Operations groups, as well as the broader set of stakeholders across Apple
  • Proactively identify and evaluate strategic opportunities to enhance operational effectiveness, presenting recommendations to leadership for consideration and implementation
  • Synchronize information flow between the Marcom group in Santa Clara Valley (SCV) and Marcom LA operations teams, serving as the primary day-to-day contact
  • Develop new processes and adapt WW process to achieve the unique needs of Marcom LA. Experience utilizing, developing and deploying proprietary process management tools is required
  • Responsible for overall management of agency resources the group may contract with
  • Assist with identification of potential partners and will manage relationships, including establishing contracts, rates, working processes, and ongoing agency performance management in partnership with Apple Procurement and Marcom Global Operations & Governance teams based in SCV, as appropriate
  • Oversee ongoing financial management including budget and resource planning and ongoing reconciliation and reporting. Finance functions, setting strong working processes for the entire group that are in line with Apples procurement and financial policies
  • Collaborate with our People Business Partners to ensure effective execution of quarterly, annual, and ongoing initiatives within the group, including recruitment, training, and professional development
  • Manage internal operations including Security, infrastructure and IT, Facilities and Logistics for Marcom LA
Desired Qualifications
  • Passionate about creating structure and processes that support the development of amazing work in a creative environment
  • Extraordinary communication and relationship skills, including the ability to collaborate cross-functionally both up and down within the organization
  • Effective at driving and managing change. Able to nimbly re-prioritize and adapt
  • Ability to keep large teams focused on common goals
  • Strong problem-solving skills and resourcefulness
  • Efficient and productive with excellent attention to detail
  • Ability to handle ambiguity with grace
  • Embrace inclusivity, collaboration and diversity
  • Bachelors degree

Apple designs, manufactures, and sells hardware and software across iPhone, iPad, Mac, Apple Watch, and Apple TV, plus services like the App Store, Apple Music, iCloud, and Apple Pay. The products work together through an integrated ecosystem where devices run Apple’s own operating systems and sync data via iCloud, delivering a seamless user experience. It differentiates itself by controlling both hardware and software end-to-end, maintaining a unified design, and expanding services and spatial computing. Its goal is to provide a cohesive, high-quality experience across devices while growing services revenue and expanding its ecosystem.

Company Size

10,001+

Company Stage

IPO

Headquarters

Cupertino, California

Founded

1976

Simplify Jobs

Simplify's Take

What believers are saying

  • iPhone 18 aggressive pricing absorbs hardware costs via high-margin Services revenue streams.
  • Color.io acquisition strengthens Final Cut Pro moat in professional creator tools market.
  • 14-17% June quarter guidance demonstrates demand resilience amid tariff and geopolitical uncertainty.

What critics are saying

  • John Ternus lacks Tim Cook's supply chain expertise; leadership transition risks operational missteps.
  • Google Gemini dependency leaves Siri vulnerable if partnership breaks or AI superiority shifts.
  • EU antitrust regulators target App Store 30% fees, forcing 10-20% Services revenue cuts.

What makes Apple unique

  • 2.5 billion active devices create unmatched ecosystem scale for Services monetization.
  • 76% Services gross margin with 16% growth provides resilience competitors cannot match.
  • $28 billion Q2 operating cash flow funds $36 billion buybacks without debt increase.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at Apple who can refer or advise you

Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Performance Bonus

Relocation Assistance

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

-6%
Apple World Today
May 11th, 2026
Apple acquires German color management firm Patchflyer for Final Cut Pro integration

Apple has acquired Patchflyer, a German firm specialising in colour management and digital imaging, according to European Union listings. The company, run by sole employee Jonathan Marvin Ochmann, develops proprietary tools for colour science, spatial measurements and acoustic modelling. Patchflyer's main product, Color.io, is a web-based application for colour management and grading of digital imaging. The acquisition, which took place last October, could see the technology integrated into Apple products such as Final Cut Pro or Pixelmator Pro. Financial terms of the deal were not disclosed. Patchflyer's website describes the firm as a specialist in developing tools and script libraries that offer unique approaches to complex virtual instruments.

Bloomberg L.P.
Apr 21st, 2026
Apple's 'smooth transition' as John Ternus to succeed Tim Cook as CEO

Bob O'Donnell, president and chief analyst at Technalysis Research, says Apple will maintain its AI focus during the leadership transition to incoming CEO John Ternus. O'Donnell notes that Ternus is well-positioned to build on his extensive hardware experience as he takes the helm.

Bloomberg L.P.
Apr 20th, 2026
Apple names John Ternus CEO as Tim Cook becomes executive chairman

Apple has named John Ternus as its next chief executive officer, with Tim Cook transitioning to executive chairman. Ross Gerber, co-founder and CEO of Gerber Kawasaki Wealth and Investment Management, expressed strong approval of the leadership change. "I couldn't be happier about it," Gerber said in an interview on Bloomberg The Close. The move marks a significant transition for the iPhone maker as it shifts leadership whilst maintaining Cook's involvement in an executive capacity.

Afaqs!
Apr 15th, 2026
Shagun Seda to lead marketing communications for Apple India.

Shagun Seda to lead marketing communications for Apple India. She makes the switch from JioStar where she was senior vice president and head of marketing creative strategy and communications. 15 Apr 2026 16:04 IST Shagun Seda is to join Apple India as head of marketing communications, sources confirm. She moves from JioStar, where she was senior vice president and head of marketing creative strategy and communications. Her portfolio included Coldplay Live, Indian Premier League, Women's Premier League, ICC Men's & Women's Cricket World Cup, BCCI Domestic & International Leagues, Olympics 2024, Wimbledon, Pro Kabaddi and more; she was responsible for widening viewership reach and deepening engagement across multiple fan cohorts. In a career spanning two decades, Seda has worked with organisations such as Netflix, DDB Mudra Group, and TBWA\India.

The Mac Observer
Apr 13th, 2026
Apple tests four premium designs for its upcoming smart glasses.

Apple tests four premium designs for its upcoming smart glasses. Apr 13th, 2026 10:11 AM EEST News Apple is quietly working on a new wearable device that looks just like regular eyewear. The company is putting a massive amount of focus on how its new smart glasses look and feel. Right now, it is actively testing at least four different frame styles inside its labs. Instead of using basic plastics, Apple plans to build these frames out of high-end materials so they feel exactly like luxury fashion items you would buy at a designer store, reports Mark Gurman for Bloomberg (via 9to5Mac). The company explores four unique shapes for different face types. Apple knows that one size does not fit all when it comes to eyewear. People treat glasses as a major fashion statement. To make sure its new product appeals to everyone, the company is experimenting with a wide variety of frame shapes. Reports indicate that the tech giant is currently testing these four distinct styles: * A classic aviator look with thin metal rims that offers a retro aesthetic. * A thick square frame made from high-grade polymer for a much bolder appearance. * A rounded style that looks exactly like standard prescription reading glasses. * A sporty wraparound version aimed at people who spend a lot of time outdoors. Using premium materials like lightweight titanium or advanced polymers helps make these glasses sturdy but highly comfortable. This strategy ensures the device feels much more like a high-quality accessory rather than a heavy, awkward piece of hardware strapped to your face. By giving buyers plenty of options, Apple hopes to make its smart glasses something you actually want to wear in public. The upcoming wearable skips digital screens to stay very light. These new glasses take a completely different path from the usual mixed reality headsets The Mac Observer, Inc. see today. Apple made a deliberate choice to skip the digital display entirely. Without a heavy screen or complex projection system inside the lenses, the glasses remain thin enough for all-day use. People will not have to worry about the battery draining in just an hour or the frames weighing heavily on their nose. Instead of showing you floating apps or virtual screens, the device relies on clever sensors and directional audio to send out helpful information. It will connect right to your smartphone to handle daily tasks. You can use it for playing music, taking quick voice notes, or getting audio directions while you walk down the street. This keeps the whole system simple and highly practical for everyday life. Smart features blend into the background for a natural feel. Because there are no screens to look at, the technology completely fades into the background. You just put the glasses on and go about your day. Tiny microphones and speakers built directly into the arms of the frames do all the heavy lifting. If you get a phone call, you can answer it hands-free without ever pulling your phone out of your pocket. The built-in voice assistant can read out your text messages or give you reminders right in your ear. Apple is also testing fitness tracking sensors that quietly monitor your steps and posture throughout the day. All these features run silently in the background. The main goal is to create a wearable device that makes life slightly easier without demanding all of your attention. By focusing on audio and comfort, the company is trying to build a gadget that feels totally natural to wear from morning until night.