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The Boyd Group

Collision repair and auto glass network

Auto Glass Tech Trainee

Collision, Body & Glass RepairUpdated on Nov 14
Full-timeWorcester, MA, USA$20 - $23 /hrIn-person

About the Job

Requirements

  • At least 2 years of related work experience.
  • Must pass a background check, motor vehicle record check, and drug screening.
  • Must have mechanical ability and aptitude.
  • Must pay attention to detail and be able to work independently with little to no supervision.
  • Must be able to lift and carry objects weighing up to 75 pounds.
  • Must be able to use a mobile app for work orders and parts inventory.
  • Must have a valid driver's license, a good driving record, and basic tools.
  • Must be able to perform occasional climbing, crouching, stooping, and keyboarding; frequent standing, grasping, pulling, lifting and pushing up to 75 pounds, sitting, and reaching; and constant repetitive motion.

Responsibilities

  • Professionally install auto glass in accordance with the AGRSS standard, learning installation techniques from a trainer and mentor with a focus on personal safety and customer service.
  • Consistently execute the WOW (Wow Operating Way) plan.
  • Immediately follow up with the Glass Manager/Dispatcher about installation problems and communicate equipment issues.
  • Use proper tools and techniques to complete repairs in the shop or on a mobile basis while maintaining quality control and customer service; calibrate cameras after replacement and clean up broken glass as applicable.
  • Maintain a safe and acceptable driving record and ensure the company vehicle is stocked, maintained, and clean.
  • Use the mobile app to complete required paperwork and perform daily reconciliation of funds.

Desired Qualifications

  • A high school diploma or GED is preferred.
  • Automotive experience is a plus.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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