Full-Time

Professional Services Leader

Confirmed live in the last 24 hours

Tipalti

Tipalti

1,001-5,000 employees

Automates global payables and invoicing

Fintech
Financial Services

Compensation Overview

$190k - $230kAnnually

Senior, Expert

San Mateo, CA, USA

Hybrid working model requiring in-office presence on Monday, Tuesday, and Thursday.

Category
Management Consulting
Consulting
Requirements
  • Bachelor’s degree in Business, Finance, Information Technology, or a related field; MBA or an advanced degree preferred.
  • 10+ years of experience in professional services, with a strong background in delivering customer projects and managing P&L.
  • Proven experience in ERPs (such as Workday, Oracle Fusion, SAP S/4 Hana, etc), integrations into ERPs, and related implementations, with a deep understanding of financial systems and processes.
  • Demonstrated success in managing global teams and driving high performance and customer satisfaction levels.
  • Strong partner management skills, with the ability to build and maintain strategic relationships.
  • Excellent capacity planning and resource management abilities.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to travel as needed to support global operations and customer engagements.
Responsibilities
  • Lead, mentor, and develop a high-performing global professional services team.
  • Foster a culture of excellence, collaboration, and continuous improvement.
  • Set clear performance expectations and provide regular feedback and coaching to the team.
  • Oversee the successful delivery of customer projects, ensuring they are completed on time and within scope and budget.
  • Develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction.
  • Act as an escalation point for project-related issues and work to resolve them promptly.
  • Own and manage the Professional Services P&L, ensuring financial targets are met or exceeded.
  • Develop and execute strategies to optimize revenue, profitability, and resource utilization.
  • Monitor financial performance and implement corrective actions as needed.
  • Build and maintain strong relationships with key partners and stakeholders.
  • Develop and manage a partner ecosystem to extend the reach and capabilities of the professional services team.
  • Ensure partners are aligned with Tipalti’s standards and deliver high-quality services.
  • Develop and implement capacity planning processes to ensure the team can meet current and future demand.
  • Monitor resource utilization and adjust staffing levels to optimize efficiency and effectiveness.
  • Collaborate with other departments to forecast and plan for upcoming projects and initiatives.
  • Leverage deep expertise in ERP and related implementations to guide the team and ensure successful project outcomes.
  • Stay current with industry trends and best practices to improve service offerings continuously.
  • Provide strategic direction and thought leadership in ERP and financial systems implementations.
  • Serve as a trusted advisor to customers, understanding their needs and ensuring Tipalti’s solutions meet their business objectives.
  • Create and implement a process for regular customer reviews and feedback to drive continuous improvement.
  • Represent Tipalti at industry events, conferences, and customer meetings.
Desired Qualifications
  • MBA or an advanced degree preferred.

Tipalti provides an automated global payables solution that simplifies invoicing, tax compliance, and payment processing for businesses. Its platform automates the entire accounts payable process, allowing users to capture invoices and execute payments efficiently. Clients, which range from startups to large enterprises in various industries, access Tipalti's services through a subscription-based software-as-a-service (SaaS) model. This includes features like touchless invoicing, early payment automation, and multi-entity capabilities. Tipalti stands out from competitors by offering a comprehensive solution that not only streamlines payment workflows but also ensures compliance with global tax regulations. The company's goal is to help businesses save time and resources by reducing the manual effort involved in managing payables.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$745.1M

Headquarters

Foster City, California

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tipalti's expansion into Canada enhances its global reach with localized solutions.
  • Partnerships with ERP providers like Visibility boost AP automation capabilities.
  • Growing demand for automated payables solutions aligns with Tipalti's offerings.

What critics are saying

  • European AI tools pose a competitive threat to Tipalti's market position.
  • Reluctance to automate among finance leaders may hinder Tipalti's market expansion.
  • Rapid growth of tech firms like SourceWhale increases competitive pressure on Tipalti.

What makes Tipalti unique

  • Tipalti automates the entire accounts payable process, reducing manual workload by 80%.
  • The platform ensures compliance with global tax regulations, enhancing financial control.
  • Tipalti offers a comprehensive cloud-based solution for global funds disbursement and AP reporting.

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Benefits

Hybrid Work Options

Company Equity

401(k) Company Match

Life Insurance

Paid Vacation

Phone/Internet Stipend

Company Social Events