Account Executive

This role is remote-first, but requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our London office when required.

As a Commercial/Enterprise Account Executive, you will report to the Regional Vice President of Commercial Sales and be dedicated to driving Fullstory’s growth by adding new, delighted customers to our Commercial/Enterprise segments ($500M-$5B USD).

To excel in this job, you’ll bring exceptional prospecting skills coupled with the ability to drive value across a highly technical, complex sales cycle. The pace of Fullstory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrive when challenged and likes to work hard and have fun while doing it.

 In a typical day, you might:

• Own a territory where you are responsible for actively prospecting commercial and enterprise new business opportunities within DACH.

• Document and track all potential and existing client interactions and lead follow-through using Salesforce.

• Work cross-functionally with SDRs, Sales Engineers, Product, Partnerships and Customer Experience teams to provide in-depth technical demos and sell as a team.

• Lead sales presentations and product demonstrations with prospects and drive deals to close.

• Executing on a GTM plan for the DACH MM region.

• Use AI tools (e.g., Gemini, AgentSpace, or AI features in other SaaS tools) that enhance your work quality and help you to be more efficient in making an impact.

Here’s what we’re looking for:

• Fluent German speaker (professional proficiency required); Dutch is a plus.

• 3-4+ years of experience in full-cycle SaaS sales role.

• An average deal size of $75K-$150K in the last 2 years and experience.

• A sales track record of proven success in the B2B SaaS space, exceeding individual quota of at least $1m USD.

• Comfortable selling to mid-market and enterprise stakeholders, including VP and C-level personas.

• Experience running value-based, technical demonstrations in partnership with other departments.

• Ability to demonstrate a sales Methodology: MEDDPIC, GAP, SPIN, Force Management etc.

• Able to travel regularly within the DACH region.

The impact you will have in 6 Months:

• You are successfully sourcing and qualifying net-new business, bringing Fullstory’s DXI platform to market.

• You are successfully delivering value-driven sales presentations to customers of varying levels and personas.

The impact you will have in 12 Months:

• You will be fully ramped, consistently hitting or exceeding quarterly and annual quota targets.

• You have become a DXI expert and can successfully demonstrate the value of Fullstory to technical customers.

The base salary for this position ranges from £72,250 - £85,000 GBP. This base salary contributes to an OTE(on-target earnings) of £144,500 - £170,000 GBP. Total compensation will vary based on relevant experience, qualifications, and market conditions.

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About Fullstory

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes. 

We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.

How we support you:

Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team Collaboration. Connect with fellow Fullstorians in real life through team off-sites, a lively ATL home office, and annual full-company meet-up.

• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!