Full-Time
Posted on 9/5/2023
High-performance data platform for multiple industries
No salary listed
Cambridge, MA, USA
InterSystems delivers high-performance data platforms and industry-specific software for healthcare, finance, and supply chain management. Its main offerings are the InterSystems IRIS Data Platform, HealthShare, and TotalView for Asset Management. IRIS handles large data volumes to support mission-critical applications, HealthShare securely shares and analyzes patient data across systems, and TotalView helps optimize physical and digital assets. Revenue comes from software licenses, cloud subscriptions, maintenance, and services, with a goal to help customers make better decisions and achieve better outcomes through scalable data infrastructure and AI-enabled capabilities.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cambridge, Massachusetts
Founded
1978
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Generous parental leave
Flexible work schedule
Family medical leave
Health insurance benefits
Wellness programs
Professional development
401k
Generous PTO
Medcare- first healthcare provider in EMEA to adopt InterSystems IntelliCare, A next-generation native ai-first electronic health record platform. Medcare Hospitals and Medical Centres, a leading premium healthcare provider in the UAE and part of Aster DM Healthcare Group, today announced a strategic partnership with InterSystems to implement InterSystems IntelliCare(TM), becoming the first healthcare provider in the region to adopt a next-generation, native AI-first electronic health record (EHR) platform. The Memorandum of Understanding (MoU) was signed by Alisha Moopen, Managing Director and Group CEO, Aster DM Healthcare andAli Abi Raad, Managing Director InterSystems Middle East, India and South Africa, in the presence of officials from Medcare Hospitals and Medical Centres and InterSystems. While many healthcare organisations across the region have introduced artificial intelligence through standalone applications, diagnostic tools, automation solutions, and clinical workflow integrations, Medcare's adoption of IntelliCare represents a significant leap forward. It introduces a fully unified, AI-driven system that will remove administrative barriers and documentation burdens, enabling doctors to focus more on their patients and significantly enhance their care experience. Unlike traditional EHR systems that incorporate AI as an additional feature, IntelliCare has been designed with AI at the center of the platform, embedding artificial intelligence directly into the core clinical workflow to support caregivers, streamline operations, and enhance patient experiences while ensuring interoperability across hospitals, clinics, laboratories, and insurers. The implementation reinforces Medcare's position as a pioneer in healthcare innovation and reflects its long-standing commitment to leveraging advanced technologies to improve clinical outcomes, operational efficiency, and patient-centered care. Ms. Alisha Moopen, Managing Director and Group CEO of Aster DM Healthcare, said, "We have always believed in equipping our doctors and healthcare professionals with the most advanced technologies and transformative solutions that enable them to put our patients first and ensure the best outcomes for every individual who seeks care with us. With Medcare becoming the first healthcare provider in the UAE to implement a next-generation, AI-first electronic health record platform, we are taking a bold step towards redefining how care is delivered. As the future of healthcare lies in intelligent systems that augment human expertise rather than simply digitise existing processes, we are confident that IntelliCare will empower our physicians and caregivers with advanced tools that reduce administrative burden, unlock meaningful insights, and enable more time to be dedicated to what matters most - our patients." InterSystems IntelliCare will help reduce the administrative burden on Medcare's physicians by streamlining access to patient information and automating clinical documentation. Leveraging AI-powered information retrieval, natural language interaction, and ambient documentation capabilities, the platform will enable clinicians to quickly access relevant patient history - including diagnoses, procedures, medications, test results, and prior notes - allowing them to spend more time focused on patient care. The platform's future releases will harness the power of agentic AI by actively supporting clinical decision-making and workflow management. IntelliCare will act as an intelligent assistant, helping reduce administrative burden and enabling physicians to focus more on patient care through the creation of back-end AI agents that work in parallel with clinicians while always keeping a human in the loop. "Today's milestone builds on a long-standing partnership, with Medcare trusting InterSystems as an innovation ally since 2020. Transitioning to InterSystems IntelliCare is the natural, innovation-driven progression of Medcare's mature TrakCare footprint. This milestone also marks a pivotal moment as the broader Aster DM Healthcare relationship expands beyond the UAE market," said Ali Abi Raad, Managing Director InterSystems Middle East, India and South Africa. For patients, the benefits are equally significant. With less time spent on screens and manual documentation, physicians can give more attention to patient interactions, resulting in more engaging consultations and personalised care. Access to a comprehensive and unified patient record enables more informed treatment decisions, improved continuity of care, reduced duplication, and a smoother healthcare journey from diagnosis through recovery. "Artificial intelligence is reshaping healthcare globally, and Medcare is committed to ensuring our patients and physicians benefit from the very latest advancements," said Dr. Shanila Laiju, Group CEO, Medcare Hospitals and Medical Centres. "While many healthcare providers have successfully integrated AI into specific aspects of their operations, IntelliCare represents a fundamentally different approach. As the first healthcare provider in the UAE to adopt an AI-first EHR platform, we are embedding intelligence directly into the clinical ecosystem. This allows our physicians to access insights faster, streamline workflows, and spend more time engaging with patients, ultimately enhancing both clinical care and the overall patient experience." The implementation of IntelliCare marks the latest milestone in Medcare's digital transformation journey and supports its vision of delivering smarter, more connected, and highly personalised healthcare experiences. As healthcare increasingly evolves towards intelligent and data-driven care models, Medcare continues to lead the way by embracing innovations that place both caregivers and patients at the centre of the healthcare experience. Since its official launch in 2025, IntelliCare has already demonstrated global success, as seen at Indonesia's EMC Healthcare, where it serves as the digital foundation for eight hospitals. It is also the first unified AI EHR to earn the stringent EU Class IIa Medical Device Regulation (MDR) certification for clinical safety. 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InterSystems has appointed Dr Tim Ferris as vice president of healthcare practice. The announcement was made as healthcare leaders gathered for the 2026 HIMSS Global Health Conference & Exhibition. Dr Ferris brings 30 years of experience as a primary care physician and healthcare executive. Most recently, he served as president of healthcare at Red Cell Partners. Previously, he was national director of transformation at England's NHS, managing a $2.5 billion budget and overseeing major digitalisation initiatives including expanding the NHS App to over 40 million citizens. He also served as CEO of the Massachusetts General Physicians Organisation and senior vice president for population health at Mass General Brigham, overseeing 3,000 physicians. A Harvard-trained physician and professor, Dr Ferris has authored over 120 publications on health IT and population health.
InterSystems honored with four 2026 Best in KLAS Awards. Boston-(ANTARA/Business Wire)-InterSystems, a creative data technology provider powering more than one billion health records globally, today announced it has received four Global 2026 Best in KLAS awards. The company earned a #1 ranking for Acute Care EHR in Asia, Oceania, and France, as well as for Shared Care Records in Europe. Best in KLAS is KLAS Research's annual recognition of top-performing healthcare technology and services solutions, based entirely on feedback from healthcare provider organizations. Awards are given within defined software and services market segments evaluated by KLAS Research using a standardized methodology that reflects customer experience and performance. In addition to U.S. market segments, KLAS also recognizes top-performing solutions through its Global (Non-U.S.) Best in KLAS Awards, which are based on feedback from healthcare organizations outside the United States and evaluated using the same research framework. InterSystems was honored with four 2026 Global Best in KLAS awards: * InterSystems TrakCare(R) received three separate Best in KLAS designations for Acute Care EHR in France, Asia, and Oceania, a rating that reflects strong feedback from healthcare organizations within each of these markets. * Shared Care Records (Europe): InterSystems HealthShare(R) was recognized as Best in KLAS for Shared Care Records in Europe for the third consecutive year, following prior wins in 2024 and 2025, based on feedback from healthcare organizations across the region. "At InterSystems, our mission has always been to build solutions as a joint effort with real end users on their real problems and opportunities in their world. Receiving four Best in KLAS awards is incredibly validating because these honors aren't decided by a panel of judges - they come directly from the feedback of the clinicians and healthcare leaders who use our technology every day," said Don Woodlock, President of InterSystems. "These awards are a testament to our customers' partnership and our team's dedication to technical excellence and customer success." "The Best in KLAS awards recognize the vendors who consistently deliver excellence through partnership with healthcare organizations. Winning this award means customers trust you to help them succeed in our rapidly changing healthcare landscape. This means helping them to improve patient care, achieve better outcomes, and find true ROI. We're honored to amplify the voice of providers and payers at KLAS, and to celebrate those vendors who turn feedback into action," said Adam Gale, CEO, KLAS Research. The complete 2026 Best in KLAS Awards: Global Software Report can be found here. About KLAS KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information. KLAS monitors vendor performance through interviewing thousands of healthcare providers representing healthcare organizations throughout the US and across the globe. KLAS uses a simple methodology to ensure all data and ratings are accurate, honest, and impartial to help create market moving moments. Learn more at klasresearch.com. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24x7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
InterSystems has launched InterSystems Payer Connector, a new solution designed to help health plans integrate Epic Payer Platform with their broader application systems. The product is now available on the Epic Showroom. The connector functions as a governed integration hub that transforms and routes data between Epic Payer Platform and core health plan systems, supporting workflows across care management, utilisation management, claims and quality programmes. It uses prebuilt Epic-aware schemas and orchestrations to eliminate custom integration work. Key capabilities include loading member enrolment rosters, routing hospital admission notifications, retrieving clinical documents and pushing claims data into Epic's system. InterSystems, which powers over one billion health records globally, aims to help organisations accelerate returns on Epic Payer Platform investments and reduce gaps in care.
InterSystems launches HealthShare AI Assistant to optimize data retrieval and clinical engagement with conversational intelligence. InterSystems New capability empowers clinicians with faster, safer access to unified patient data InterSystems, a creative data technology provider powering more than 1 billion health records worldwide, today announced the launch of InterSystems HealthShare AI Assistant, a new generative AI capability designed to assist clinicians, case managers, and administrators in accessing and understanding patient information faster and more intuitively. Built on the trusted foundation of InterSystems HealthShare Unified Care Record (UCR), HealthShare AI Assistant introduces a conversational interface that enables users to securely query, summarize, and navigate complex longitudinal health records using natural language prompts. The AI Assistant queries records from thousands of diverse clinical data sources and leverages Generative AI to surface relevant insights and present information using industry-standard displays - empowering users with faster, more intuitive access to comprehensive patient data and key insights. Some key capabilities of HealthShare AI Assistant include: * Conversational Chat Interface - Empowers users to ask clinical questions or request patient summaries in plain language, delivering concise, context-aware insights instantly. * Pre-Built and Custom Prompts - Provides clinically curated starter prompts and enables organizations to build tailored, role-based configurations. * Source Traceability - Connects every AI-generated response to its verified record source, promoting transparency and clinical trust. * Seamless Integration - Operates within the HealthShare Clinical Viewer and Navigation Application keeping the assistant embedded in the user's natural workflow. * Comprehensive Governance - Implements configurable data profiles, role-based access controls, and full audit tracking to support safe, responsible AI use. "AI in healthcare must be grounded in trust, interoperability, and reliable data," said Don Woodlock, head of global healthcare solutions at InterSystems. "With HealthShare AI Assistant, we're giving healthcare professionals a faster and safer way to access the information they need, right from within their existing workflows. It's about reducing cognitive burden, improving efficiency, and letting clinicians focus on caring for patients." HealthShare AI Assistant pilot programs have demonstrated meaningful gains in efficiency and user satisfaction. A usability study run with Healthix, one of the largest public health information exchanges in the United States, showed that the AI Assistant quantitatively improved clinician workflow, reduced time spent reviewing records, and surfaced useful and actionable insights. "Collecting information from 9,000+ facilities for over 21 million patients comes with an abundance of data," said Todd Rogow, CEO at Healthix. "With HealthShare AI Assistant, our clinician users now have a tool to get an instant, clinically validated summary drawn from years of records, delivering a holistic view of a patient's medical history at time of care." HealthShare AI Assistant is part of the broader InterSystems HealthShare suite, which powers data interoperability and connected care across more than 80 countries. The new AI capability is available immediately to HealthShare users in supported regions. For more information, visit www.InterSystems.com/HealthShare. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Its data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24x7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20251112864064/en/ InterSystems PR Contact: Zach Keating [email protected] 617.551.5158